• Reference: 2024/4068
• Question by: Hina Bokhari OBE
• Meeting date: 19 December 2024

In what way will the performance of the Elizabeth line under GTS Rail Operations Limited be measured and what procedures are in place to avoid any degradation in the service?

• Reference: 2024/4067
• Question by: Hina Bokhari OBE
• Meeting date: 19 December 2024

In what way is customer satisfaction of the Elizabeth line service recorded, what is the current customer satisfaction score, and what target score has been set for the new operator, GTS Rail Operations Limited, under the contract?

• Reference: 2024/4066
• Question by: Hina Bokhari OBE
• Meeting date: 19 December 2024

Can you provide a breakdown, by month and route, of the number of people who have suffered injuries while riding on London buses between January 2020 and the present day?

• Reference: 2024/4065
• Question by: Hina Bokhari OBE
• Meeting date: 19 December 2024

Can you provide a breakdown of the total cost incurred by implementing the pantograph charging infrastructure at Crystal Palace and Orpington, and how this compares to traditional depot charging infrastructure costs?

• Reference: 2024/4064
• Question by: Hina Bokhari OBE
• Meeting date: 19 December 2024

How does the charging time of newly utilised pantograph technology employed on some of London’s bus routes compare with traditional charging methods?

• Reference: 2024/4063
• Question by: Hina Bokhari OBE
• Meeting date: 19 December 2024

With over 1,700 zero-emission buses already in operation, can you provide a breakdown by year of the number of additional zero-emission buses TfL plans to deploy between the present day and January 2030?

• Reference: 2024/4062
• Question by: Hina Bokhari OBE
• Meeting date: 19 December 2024

What impact will the introduction of new pantograph technology to charge some of London’s buses have on future bus frequency and efficiency?

• Reference: 2024/4061
• Question by: Hina Bokhari OBE
• Meeting date: 19 December 2024

What procedures does TfL have in place to ensure that customer toilets at bus stations, such as those at the recently installed Cromwell Road Bus Station in Kingston do not become a target of vandalism or other improper use?

• Reference: 2024/4060
• Question by: Hina Bokhari OBE
• Meeting date: 19 December 2024

What current plans are there to install customer toilets at other bus stations, similar to the recently installed toilet at the new Cromwell Road Bus Station in Kingston?

• Reference: 2024/4059
• Question by: Hina Bokhari OBE
• Meeting date: 19 December 2024

Can you provide a breakdown of the annual energy consumption and money saved as a result of the installation of the new Cromwell Road Bus Station compared to its previous rendition over the next five years?