• Reference: 2024/4138
• Question by: Elly Baker
• Meeting date: 19 December 2024

Does Dial-a-Ride have enough capacity to cope with demand?

• Reference: 2024/4137
• Question by: Elly Baker
• Meeting date: 19 December 2024

From the point of completing the Dial-a-Ride application process, how long does it take to become a member?

• Reference: 2024/4136
• Question by: Elly Baker
• Meeting date: 19 December 2024

Why doesn’t Dial-a-Ride accommodate trips to GP, Hospitals, clinics, dentists, day centres schools or work which makes up most of the trips older and disabled people need?

• Reference: 2024/4135
• Question by: Elly Baker
• Meeting date: 19 December 2024

Which year did Dial-a-Ride stop taking members to social events at day centres? And why was this decision made?

• Reference: 2024/4134
• Question by: Elly Baker
• Meeting date: 19 December 2024

Given the current pressure on demand and the lack of requested journeys during these times, why did TfL extend Dial-a-Ride operational hours?

• Reference: 2024/4133
• Question by: Elly Baker
• Meeting date: 19 December 2024

How many Dial-a-Ride journeys have taken place during the extended operations hours 10pm to 11pm? Please provide a borough-by-borough breakdown.

• Reference: 2024/4132
• Question by: Elly Baker
• Meeting date: 19 December 2024

How many new Dial-a-Ride members have joined the service since the extension of Dial-a-Ride operational hours? Please provide a borough-by-borough breakdown.

• Reference: 2024/4131
• Question by: Elly Baker
• Meeting date: 19 December 2024

How many Taxi card journeys have resulted due to a lack of capacity from Dial-a-Ride? Please provide a borough-by-borough breakdown for years 2019/2020, 2020/21, 2021/22, 2023/24.

• Reference: 2024/4130
• Question by: Elly Baker
• Meeting date: 19 December 2024

Please provide a breakdown of requests for refused journeys on a borough-by-borough basis for years 2019/2020, 2020/21, 2021/22, 2023/24.

• Reference: 2024/4129
• Question by: Elly Baker
• Meeting date: 19 December 2024

Please provide a breakdown of requests and completed journey plus a breakdown of refused journeys on a borough-by-borough basis for years 2019/2020, 2020/21, 2021/22, 2023/24.