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TfL Accessibility Guidelines

  • Reference: 2024/2417
  • Question by: Hina Bokhari OBE
  • Meeting date: 05 September 2024
How frequently does TfL review its accessibility guidelines, and what methods are used in order to efficiently evaluate its appropriateness?

Booking System Accessibility

  • Reference: 2024/2416
  • Question by: Hina Bokhari OBE
  • Meeting date: 05 September 2024
What percentage of people with visual and auditory impairments have reported that they are satisfied with TfL’s booking systems?

Low Traffic Neighbourhoods (LTN)

  • Reference: 2024/2415
  • Question by: Hina Bokhari OBE
  • Meeting date: 05 September 2024
What impact assessments have been made on the positive effects that LTNs have with regard to the lives of disabled Londoners?

Micro-mobility

  • Reference: 2024/2414
  • Question by: Hina Bokhari OBE
  • Meeting date: 05 September 2024
What micro-mobility options are available to disabled Londoners, and what plans exist to expand these options in the future?

Step-free Design Process

  • Reference: 2024/2413
  • Question by: Hina Bokhari OBE
  • Meeting date: 05 September 2024
Can you provide a detailed breakdown of the design process involved in converting Alperton, Arnos Grove and Eastcote Underground stations to step-free?

Disabled Passenger Numbers

  • Reference: 2024/2412
  • Question by: Hina Bokhari OBE
  • Meeting date: 05 September 2024
Can you provide a breakdown by year of the number of disabled passengers that made use of TfL underground services between January 2019 and August 2024?

Changes to local bus services and frequencies

  • Reference: 2024/2411
  • Question by: Hina Bokhari OBE
  • Meeting date: 05 September 2024
Can you outline what impact assessments have been conducted since January 2021 to understand the effect that changes to local bus routes and frequencies across London have had on disabled Londoners?

Emergency procedures for disabled passengers

  • Reference: 2024/2410
  • Question by: Hina Bokhari OBE
  • Meeting date: 05 September 2024
On page 18 of London Overground’s Accessible Travel Policy it states that “stations have evacuation plans that take [disabled Londoners] into account.” Can you expand on this, and explain what specific measures would hypothetically be taken regarding disabled passengers in the event of an emergency?
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