• Reference: 2025/4516
• Question by: Neil Garratt
• Meeting date: 18 December 2025

Who was the Senior Responsible Officer for the CONNECT IT program for the Metropolitan Police Service throughout its design phase to completion?

• Reference: 2025/4515
• Question by: Neil Garratt
• Meeting date: 18 December 2025

Do you support British Transport Police’s trial of live facial recognition in transport hubs?

• Reference: 2025/4514
• Question by: Emma Best
• Meeting date: 18 December 2025

Have you explored all possible opportunities to save front counters?

• Reference: 2025/4513
• Question by: Emma Best
• Meeting date: 18 December 2025

How many burglaries are reported online and then closed the same day? Please provide a yearly breakdown for 2020, 2021, 2022, 2023, 2024, and 2025.

• Reference: 2025/4512
• Question by: Emma Best
• Meeting date: 18 December 2025

How many burglaries reported over the phone are then closed the same day? Please provide a yearly breakdown for 2020, 2021, 2022, 2023, 2024, and 2025.

• Reference: 2025/4511
• Question by: Emma Best
• Meeting date: 18 December 2025

How many thefts reported over the phone are then closed the same day? Please provide a yearly breakdown for 2020, 2021, 2022, 2023, 2024, and 2025.

• Reference: 2025/4510
• Question by: Emma Best
• Meeting date: 18 December 2025

How many thefts reported online are then closed the same day? Please provide a yearly breakdown for 2020, 2021, 2022, 2023, 2024, and 2025.

• Reference: 2025/4509
• Question by: Emma Best
• Meeting date: 18 December 2025

How many crimes reported over the phone or online receive a positive outcome? Please give the percentage of positive outcomes and the types of outcomes over the past 5 years. Can this be broken down yearly?

• Reference: 2025/4508
• Question by: Emma Best
• Meeting date: 18 December 2025

How many crimes reported through the Telephone and Digital Investigation Unit are never investigated by a police officer?

• Reference: 2025/4507
• Question by: Emma Best
• Meeting date: 18 December 2025

User Satisfaction Surveys for the Metropolitan Police Service for telephone and online show a continued decline in satisfaction. The closure of front counters will push nearly 50,000 crimes a year reported at front counters onto other failing mechanisms. How will you ensure that victims are heard and their crimes are investigated by police?