• Reference: 2023/2808
• Question by: Keith Prince
• Meeting date: 20 July 2023

When will you respond to question 2023/1321?

• Reference: 2023/2807
• Question by: Keith Prince
• Meeting date: 20 July 2023

Given the number of complaints published on social media from mobility-impaired passengers after having been denied a ramp and/or stranded at bus stops by bus drivers, your admission in question 2023/0913 that (a) TfL never conducted any analysis as to how bus contract timeliness incentives might impact upon bus drivers’ ability to adhere to the Equality Act and (b) TfL uses customer satisfaction survey results as an reason for conducting such analysis is, in my view, unacceptable. Will you commission an independent expert to analyse how timeliness incentives in TfL’s bus contracts might impact the ability of bus drivers to...

• Reference: 2023/2806
• Question by: Keith Prince
• Meeting date: 20 July 2023

Following up on your surprising admission that TfL does not collect data concerning incidents “of bus drivers driving by or refusing to board mobility-impaired customers”, how many complaints has TfL received since 2016 that mention ramps or the failure to pick up passengers who self-identify as mobility impaired or requiring extra time to board? Please can you provide a spreadsheet showing the total reports received on an annual basis according to TfL’s financial year?

• Reference: 2023/2805
• Question by: Keith Prince
• Meeting date: 20 July 2023

In your response to question 2023/0920 you undertook to inform me when TfL had ‘resolved a technical issue it had identified with TfL’s bus safety dashboard which caused a small number of records in its system to display incorrectly (or in this case, not display)’, in this case 3 fatalities from bus safety incidents in 2022. Has this technical issue been resolved or is TfL’s bus safety dashboard data still unreliable?

• Reference: 2023/2804
• Question by: Keith Prince
• Meeting date: 20 July 2023

Were the crowded working conditions in bus driver ferry cars and bus depots ever considered in TfL’s ‘Review to identify work activities where social distancing (or separation behind a physical screen) could not be achieved’, which you mentioned in your response to question 2023/0114?

• Reference: 2023/2803
• Question by: Keith Prince
• Meeting date: 20 July 2023

In your response to question 2023/0114, you stated “Across Transport for London, a review was undertaken to identify work activities where social distancing (or separation behind a physical screen) could not be achieved, to determine if those activities should stop, or alternative working methods be introduced.” Please can you provide me with a copy of this review and all communication – including directives, emails, meeting minutes and handwritten notes – associated with it?

• Reference: 2023/2802
• Question by: Keith Prince
• Meeting date: 20 July 2023

Please can you identify any improvements to bus driver working conditions – such as toilets being made available where bus drivers previously had none, changes to fatigue-inducing work schedules, ensuring that working air conditioning is present in all in bus cabs – that resulted from the Unite the Union’s strikes at Go-Ahead, Arriva, RATP, Metroline and Abellio earlier this year?

• Reference: 2023/2801
• Question by: Keith Prince
• Meeting date: 20 July 2023

Further to your response to questions 2022/1629 and 2022/2898, please can you provide me with a breakdown of all of the bus workers who died from Covid-19 by bus contractor during the period March 2020 - June 2023?

• Reference: 2023/2800
• Question by: Keith Prince
• Meeting date: 20 July 2023

In your response to question 2022/5355 you refer to TfL receiving a “2020/21 KPI report” from IBBG. Please can you provide me with a copy of the “2020/21 KPI report”?

• Reference: 2023/2799
• Question by: Keith Prince
• Meeting date: 20 July 2023

In your response to question 2022/5355, you refer to a Microsoft Teams meeting on 12 October 2021 where TfL and Imperial College met to discuss the bus worker Covid death data and differences in definitions used by member cities. Please can you provide me with the detailed minutes of this meeting, plus any emails and handwritten notes associated with it?