• Reference: 2025/1775
• Question by: Caroline Russell
• Meeting date: 22 May 2025

Black cab drivers have raised concerns about changes to the access to the cab rank at Euston station from the corner of Euston Road and Eversholt Street. They say it is causing long queues for passengers as cab drivers are no longer able to turn left from the Euston Road, which means they either go a longer way round to get there or do a U-turn on Euston Road. Could you look into this and see what action could be taken to improve access to the rank and reduce waiting times?

• Reference: 2025/1774
• Question by: Caroline Russell
• Meeting date: 22 May 2025

What data is collected by Transport for London (TfL) and/or the bus operators on how many times per day buses provide ‘kneeling’ (bus sinking down to kerb level) to provide access to people using wheelchairs, and where is this data published?

• Reference: 2025/1773
• Question by: Caroline Russell
• Meeting date: 22 May 2025

Could you tell me: a) how many stations are marked as accessible, but have no ramp for people with power wheelchairs to access trains, and b) why stations are marked as accessible when they only have level boarding but no lifts to/from platforms?

• Reference: 2025/1772
• Question by: Caroline Russell
• Meeting date: 22 May 2025

A constituent has asked what data you collect on complaints and comments about accessibility issues at Transport for London (TfL) stations, ie is it broken down by station, line, and type of complaint, and could you share an example of the data you hold?

• Reference: 2025/1771
• Question by: Caroline Russell
• Meeting date: 22 May 2025

A constituent has raised the poor state of the cycle way leading to Silvertown Road Tunnel cross-river cycle-shuttle bus on Greenwich side of the river, highlighting lack of markings, ponding and uneven road surfaces. They would like to know why these problems were not addressed prior to the opening of the tunnel?

• Reference: 2025/1770
• Question by: Caroline Russell
• Meeting date: 22 May 2025

A constituent has raised frustration at the Greenwich Foot Tunnel lifts frequently being out of order while the lift status is not available on journey planning apps. Could you arrange for an API endpoint for the lift status, so better information can be included on journey planning apps?

• Reference: 2025/1769
• Question by: Caroline Russell
• Meeting date: 22 May 2025

Thank you for your answer to my question 2025/0793, in which you said: “If no route across the river is available for buses (e.g. if multiple tunnels had to be closed), cyclists and pedestrians would be diverted to alternatives such as the London Cable Car, Jubilee Line, DLR, or Greenwich and Woolwich Foot Tunnels as appropriate.” However, constituents tell me that the lifts at both foot tunnels are often out of service and there is no reliable information on whether the lifts are working before people get there. Given the strategic importance of these foot tunnels for people walking and...

• Reference: 2025/1768
• Question by: Caroline Russell
• Meeting date: 22 May 2025

Have you conducted any research into the length of time bus users are prepared to wait before they seek alternative forms of transport and, if so, can you share it with me?

• Reference: 2025/1767
• Question by: Caroline Russell
• Meeting date: 22 May 2025

Why has bus use in London dropped, according to the National Travel Survey from the Department for Transport (DfT), at a time when it is rising elsewhere in England?

• Reference: 2025/1766
• Question by: Caroline Russell
• Meeting date: 22 May 2025

Do you think the 20km of bus lanes proposed to be delivered by boroughs over the next three years is sufficient to reverse the recent decline in bus use and to increase it in line with the mode share target in the Mayor’s Transport Strategy (MTS)?