• Reference: 2024/2479
• Question by: Hina Bokhari OBE
• Meeting date: 05 September 2024

Can you provide an outline of how emergency evacuation procedures are reviewed, and how regularly, across the TfL network, especially with regard to disabled customers?

• Reference: 2024/2478
• Question by: Hina Bokhari OBE
• Meeting date: 05 September 2024

In what ways have you worked alongside disabled Londoners and groups to gain a greater understanding of emergency evacuation procedures across the network?

• Reference: 2024/2477
• Question by: Hina Bokhari OBE
• Meeting date: 05 September 2024

Can you provide a breakdown by year of the number of reported instances of hate crime experienced by disabled people across the TfL network between January 2019 – Present?

• Reference: 2024/2476
• Question by: Hina Bokhari OBE
• Meeting date: 05 September 2024

Can you provide a breakdown by year of the amount of investment used to subsidise fares for disabled Londoners between January 2019 – January 2025 (projected)?

• Reference: 2024/2475
• Question by: Hina Bokhari OBE
• Meeting date: 05 September 2024

What targeted support schemes are available to disabled Londoners?

• Reference: 2024/2474
• Question by: Hina Bokhari OBE
• Meeting date: 05 September 2024

What consideration has TfL given to ensuring floating bus stops have tactile paving on both sides of the cycle lane?

• Reference: 2024/2473
• Question by: Hina Bokhari OBE
• Meeting date: 05 September 2024

What quantitative analysis has been conducted by TfL to evaluate the safety of floating bus stops – for disabled Londoners in particular? Could you please share any analysis?

• Reference: 2024/2472
• Question by: Hina Bokhari OBE
• Meeting date: 05 September 2024

Can you provide a breakdown by year of the number of complaints received by TfL from disabled customers between January 2019 and January 2024?

• Reference: 2024/2471
• Question by: Hina Bokhari OBE
• Meeting date: 05 September 2024

Can you provide a breakdown by year of the percentage of current TfL Customer Service Staff that have received training relating to disability and inclusion practices between January 2019 and January 2024?

• Reference: 2024/2470
• Question by: Hina Bokhari OBE
• Meeting date: 05 September 2024

Can you provide a breakdown by year of the number of individuals that have made use of TfL’s Travel Mentoring Service between January 2019 and January 2024?