• Reference: 2024/3718
• Question by: Keith Prince
• Meeting date: 21 November 2024

Please can you provide me with information about the 12 March 2023 death of an adult male passenger/customer from a collision involving a route 79 RATP bus in Harrow (ID 260054)?

• Reference: 2024/3717
• Question by: Keith Prince
• Meeting date: 21 November 2024

In your response to 2024/3451, you stated "TfL is committed to improving how it communicates with those affected by serious incidents on the transport network, and is implementing a number of actions to ensure this happens promptly and that those affected receive the support they need, alongside its ongoing actions to improve safety." Please will you provide me with any documentary evidence of those alleged actions that might show that the improvements you've indicated?

• Reference: 2024/3716
• Question by: Keith Prince
• Meeting date: 21 November 2024

In your response to 2024/3451, you stated that there were no written notes for an internal meeting with TfL executives which took place on 13 May 2024. Do you think TfL's policy of only providing verbal briefings to TfL executives about meetings with victims' families might undermine any "lessons being learned"?

• Reference: 2024/3715
• Question by: Keith Prince
• Meeting date: 21 November 2024

When will you respond to question 2024/3450?

• Reference: 2024/3714
• Question by: Keith Prince
• Meeting date: 21 November 2024

Your response to 2024/3449 stated "Training for service controllers is provided by the bus operating company and must be delivered to any new service controller before the iBus system is used in an operational or live environment. This training covers the importance of considering driver welfare as part of any service control decisions." Does TfL provide any guidance for this training, and if this guidance exists, does TfL monitor how it's being applied by bus operators? If TfL has neither the guidance nor monitoring in place, how can your statement be true?

• Reference: 2024/3713
• Question by: Keith Prince
• Meeting date: 21 November 2024

Your response to 2024/3448 did not answer my requests for you to provide me with "the criteria, code of practice or agreed timings applied to bus schedules for ensuring that "adequate stand time" is provided to bus drivers at termini on the 25 percent of London bus routes where TfL fails to provide a bus drivers access to a toilet." Please can you provide this.

• Reference: 2024/3712
• Question by: Keith Prince
• Meeting date: 21 November 2024

Your response to 2024/3445 did not answer my question. Will you provide me with a copy of the ‘certain criteria that must be met for TfL to cover bus driver toilet breaks'?

• Reference: 2024/3711
• Question by: Keith Prince
• Meeting date: 21 November 2024

In your response to question 2024/3443, you stated " Transport for London and bus operators work continuously with the local union representatives to ensure bus schedules have sufficient recovery time allocated to provide both a reliable service, and sufficient time for bus drivers to use toilet facilities". If that statement is true, why were hundreds of bus drivers protesting about, inter alia, the lack of toilets on bus routes during working hours that compromise both their welfare and ability to drive safely?

• Reference: 2024/3710
• Question by: Keith Prince
• Meeting date: 21 November 2024

On 5 November, supported by Unite the Union, hundreds of TfL bus drivers assembled in front of TfL Headquarters to protest, inter alia, the lack of sufficient toilet facilities on all TfL bus routes. In your response to question 2017/4110 "Bus Drivers’ Protest at City Hall" you stated “I also recently announced £6m to further improve conditions by ensuring they all bus drivers have access to a toilet on their routes for all hours of the day, a critical welfare issue raised by Unite." How do you explain the fact that, over seven years after you made that promise, bus...

• Reference: 2024/3709
• Question by: Keith Prince
• Meeting date: 21 November 2024

As per your response to question 2024/3442, please will you provide me with a copy of the earlier version of the guidance that was in force before it was "recently updated and communicated with the bus operators in March 2023"?