• Reference: 2025/2496
• Question by: Susan Hall
• Meeting date: 11 July 2025

How many IT service requests or issues regarding the system have been sent to the manufacturer for review since its creation?

• Reference: 2025/2495
• Question by: Susan Hall
• Meeting date: 11 July 2025

How many times has an officer raised an IT service request due to issues with charging, bailing or releasing someone in custody?

• Reference: 2025/2494
• Question by: Susan Hall
• Meeting date: 11 July 2025

How many times has an officer raised an IT service request that reported that a case file had been wiped off Connect due to system error?

• Reference: 2025/2493
• Question by: Susan Hall
• Meeting date: 11 July 2025

Do officers still depend on the Met’s Integrated Intelligence Platform (IIP) due to limited search functionality of Connect?

• Reference: 2025/2492
• Question by: Susan Hall
• Meeting date: 11 July 2025

How much was initially budgeted for the Connect IT System?

• Reference: 2025/2491
• Question by: Susan Hall
• Meeting date: 11 July 2025

How much has the IT system ‘Connect’ cost to date?

• Reference: 2025/2490
• Question by: Susan Hall
• Meeting date: 11 July 2025

How many officers reported sick with the sickness reason being ‘Connect’ since its launch?

• Reference: 2025/2489
• Question by: Susan Hall
• Meeting date: 11 July 2025

How has ‘Connect’ been received by frontline officers using the software?

• Reference: 2025/2488
• Question by: Susan Hall
• Meeting date: 11 July 2025

Were any surveys conducted in relation to officer feedback for Connect and will you share the findings from the Met’s survey into the launch of Connect drop 1 and 2?

• Reference: 2025/2487
• Question by: Susan Hall
• Meeting date: 11 July 2025

What surveys or analysis have been conducted following the launch of Connect and how has it impacted police officers’ ways of working?