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Numbers of Engineer Assessments of Tube Noise

  • Reference: 2020/1250
  • Question by: Jennette Arnold OBE
  • Meeting date: 19 March 2020
Please provide the number of engineer visits that have taken place to assess levels of tube noise in residential buildings between Highbury and Islington and King’s Cross stations. Please breakdown the response year by year for the years 2015, 2016, 2017, 2018 and 2019.

Engineer Noise Readings in Islington

  • Reference: 2020/1249
  • Question by: Jennette Arnold OBE
  • Meeting date: 19 March 2020
In response to Question 2019/20787 you provided TfL data on noise readings taken from residential properties in Islington. This shows that noise readings from both north and southbound have risen by at least 10 decibels since 2017. What has changed since 2017 to cause this rise?

TfL’s Communication Model

  • Reference: 2020/1248
  • Question by: Jennette Arnold OBE
  • Meeting date: 19 March 2020
How are TfL working to move away from their current model of communication in order to provide those looking for support with open and honest communication that Londoners trust?

Data Management and TfL

  • Reference: 2020/1247
  • Question by: Jennette Arnold OBE
  • Meeting date: 19 March 2020
How have TfL processes changed to ensure that there is robust oversight of data management?

Wrongful Prosecutions by TfL

  • Reference: 2020/1246
  • Question by: Jennette Arnold OBE
  • Meeting date: 19 March 2020
How many TfL users have been wrongfully prosecuted by TfL, if any, as a result of TfL mishandling passenger data?

Signposting Customers to London Travelwatch

  • Reference: 2020/1245
  • Question by: Jennette Arnold OBE
  • Meeting date: 19 March 2020
How will TfL be improving its processes so that complainants are signposted to other agencies (such as London Travelwatch) when TfL are unable to provide a solution which satisfies the complainant?

Improving TfL Customer Service

  • Reference: 2020/1236
  • Question by: Jennette Arnold OBE
  • Meeting date: 19 March 2020
What measures is TfL putting in place to improve its customer service to ensure that it is a listening organisation that responds professionally to issues raised when things go wrong?

A new home for the Migration Museum

  • Reference: 2020/1235
  • Question by: Jennette Arnold OBE
  • Meeting date: 19 March 2020
The lauded Migration Museum requires a new venue as its previous temporary home at London Fire Brigade's old HQ on Albert Embankment is being redeveloped. Will you ask your officers to meet the operators of the Migration Museum to inform its search for a new site?

School admissions

  • Reference: 2020/1234
  • Question by: Jennette Arnold OBE
  • Meeting date: 19 March 2020
Recent Sutton Trust research on school admissions found that unequal admissions lead to social segregation, which has lasting effects and is letting down pupils and communities. Will you lobby the Department for Education for a fairer and more strategic admissions scheme for London?

Maintained nurseries

  • Reference: 2020/1233
  • Question by: Jennette Arnold OBE
  • Meeting date: 19 March 2020
The National Education Union and others have recently handed a petition to Downing Street calling on the Prime Minister to make a funding commitment in the Spring Budget on 11 March 2020 that secures the long-term future of maintained nursery schools. What assessment have you made of the financial health of London’s maintained nurseries, and will you support the petition?
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