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Changes to Route Running Time

  • Reference: 2023/3655
  • Question by: Neil Garratt
  • Meeting date: 12 October 2023
I understand that TfL requires bus operators to show at least 3 months of continuous late running before it will consider altering any contract's route timings. Can you provide me with a copy of this policy?

Intelligent Speed Adaptation (ISA) Information on Bus Route Page

  • Reference: 2023/3654
  • Question by: Neil Garratt
  • Meeting date: 12 October 2023
For each bus route page, will you indicate if the bus is equipped with Intelligent Speed Adaptation (ISA)? (Note: Question was amended on 9 October 2023 for factual accuracy.)

Route Speed Limits and Running Time Data

  • Reference: 2023/3653
  • Question by: Neil Garratt
  • Meeting date: 12 October 2023
For each bus route page, will you commit to publishing the route’s (a) average speed (b) speed limit (c) route running time and (d) date the route running time was established?

Bus Speeding Data

  • Reference: 2023/3652
  • Question by: Neil Garratt
  • Meeting date: 12 October 2023
I was recently provided with bus speeding data that, allegedly, TfL collects and sells to bus operators which showed one bus route with an average of over 400 speeding incidents per week over a 10 week period. This number was not a one-off: other bus routes operated by the same bus contractor showed speeding incidents of 1000 per week over the same period, with the 10 bus routes in the sample I saw averaging 2000 speeding incidents per week for a total of over 20,000 speeding incidents over the 10 week period across the 10 routes. If one bus operator...

Vision Zero: TfL’s insistence on Paying Bus Operators for ‘Blood Mileage’

  • Reference: 2023/3651
  • Question by: Neil Garratt
  • Meeting date: 12 October 2023
Your responses to questions 2023/2822 and 2023/3366 are both contradictory and in my view, undermine the concept of Vision Zero. TfL has seemingly taken a commercial decision in continuing to pay bus operators for all mileage run where a KSI incident has occurred (‘Blood Mileage’). Holding ‘Blood Mileage’ in escrow will have, as you have already revealed, little effect on the bus operator’s balance sheet. But, in my view, by automatically paying this mileage to bus operators, TfL is sending a clear commercial signal: if a bus operator kills or seriously injuries anyone while in service, it is at no...

Croydon Tram Crash: Documentation regarding Culpability and Risk of Harm that TfL Submitted to the Court in its Defence

  • Reference: 2023/3650
  • Question by: Neil Garratt
  • Meeting date: 12 October 2023
Justice Fraser's 27 July 2023 sentencing remarks refer to documentation that TfL submitted to the Court in defence of its culpability and risk of harm which the judge rejected on both counts. Will you provide me with a copy of that documentation?

Vision Zero: TfL’s Refusal to Mitigate Unsafe Working Environment on Buses

  • Reference: 2023/3649
  • Question by: Neil Garratt
  • Meeting date: 12 October 2023
Your responses to my question 2023/2824 did not address the question I asked: how do you reconcile your decision not to impose a maximum safe bus cab temperature on London’s bus operators ‘because it’s not within your remit as Mayor of London’ with the various decisions you have taken which push the boundary of your powers? In my view, bus driver, passenger and road user lives are put at risk by your lack of action on this matter. Will you provide me with a copy of the legal opinion which precludes your ability to act on this matter in the...

Duty of Candour

  • Reference: 2023/3648
  • Question by: Neil Garratt
  • Meeting date: 12 October 2023
My request in question 2023/2819 was simple: will you ensure that the Commissioner’s Report for future Board Meetings will mention the people who’ve been hospitalised from bus safety incidents in the preceding period? However, your response had nothing to do with my request. Will you now respond to my request?

Lessons from Sandilands: TfL Regularly Ignoring Reports of Safety Concerns across its Surface Transport Operation

  • Reference: 2023/3647
  • Question by: Neil Garratt
  • Meeting date: 12 October 2023
Justice Fraser's 27 July 2023 sentencing remarks make it clear that TfL and First Group long ignored tram safety concerns expressed by passengers and Croydon Tram employees and that their failure to do so contributed to making Sandilands “an accident waiting to happen”. Furthermore, evidence that I’ve obtained from Mayor’s Questions and concerned members of the public confirms to me that TfL ignored tram drivers’ concerns about fatigue caused by rotas. In addition, TfL’s own audits identified fatigue management at TOL as an area in need of improvement. In my time as an Assembly Member, I can’t help but notice...

Croydon Tram Crash: Refusal to Create a New TfL and First Group TOL Operating Agreement that incorporates the ‘lessons’ of Sandilands

  • Reference: 2023/3646
  • Question by: Neil Garratt
  • Meeting date: 12 October 2023
Given your responses to questions 2023/3362 and 2023/3363, and the statements made by Justice Fraser in his 27 July 2023 Sentencing Remarks, it’s apparent to me that from the time TfL acquired Croydon Tramlink in September 2008, both parties were in disagreement about the terms of their never-executed Operating Agreement and I think that, because they were still negotiating core terms of their commercial relationship until November 2017, both parties appeared to have ignored primary safety oversight and performance obligations because neither party felt these obligations were a responsibility. This, in my view, degraded the trams operations so that Sandilands...
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