• Question by: Lynne Featherstone
• Meeting date: 16 October 2002

We're not going to get an agreement on that and I think it is poor that you are not even agreeing to the little that I am asking on behalf of London's public.

• Question by: Lynne Featherstone
• Meeting date: 16 October 2002

You are obfuscating because it is quite easy to distinguish what can be changed and what may affect the routing, or something, as opposed to the central problem.

• Question by: Lynne Featherstone
• Meeting date: 16 October 2002

You're saying that is not the case.

• Question by: Lynne Featherstone
• Meeting date: 16 October 2002

That is not what I'm asking. You are saying you are going to make the executive decision; what I am saying to you is will you make it clear, on each consultation, what can or cannot be affected by that consultation?

• Question by: Lynne Featherstone
• Meeting date: 16 October 2002

You bring up, again, the subject of communicating to engage the public in response to consultation but it is quite clear, from what you've said previously on consultation and what you have said today - and it follows on from the Tories' theme questions - that you will take the decisions and if the public don't like them, they can throw you out in May 2004, which, the way you're going, could actually happen. Your attitude is clearly colouring Transport for London's approach to all of this, to consultations and communications; it is cavalier and it is contemptuous. It is...

• Question by: John Biggs
• Meeting date: 16 October 2002

I think we have almost done this issue to death, Chair. For the satisfaction of the Labour members and the many people we represent, I would be interested to explore, very briefly, the question of what the Liberals call the toolkit, and what I would call the framework for consultation. I think that you would have greater credibility with Londoners if you were to spell out very clearly the nature of the consultation you will carry out. To simply say that this is covered by a Planning Act, this is covered by a Transport Works Act, is all very clever...

• Question by: Richard Barnes
• Meeting date: 16 October 2002

It is well for you, as Mayor of London, to patronise as many people as you want. If you want the tram in West London, you're going to have to work with us; you're not going to have to sit there and insult us. Nobody has said yet, "We do not want the tram"; what they have said is, "Talk to us so we can get it right. Stalinist approaches to delivering services in London will not help and will achieve nothing. Work with us, not against us.

• Question by: Mike Tuffrey
• Meeting date: 16 October 2002

Provided there is a measure of openness about the phrasing of the questions, and the publication of the results, then I think it does help eliminate the process.

• Question by: Mike Tuffrey
• Meeting date: 16 October 2002

In which case, could you put the Assembly members top of the queue? Secondly, will you undertake that, going forward with that toolkit, the way that TfL consults, should include elements such as proper statistically representative opinion sampling, which is relatively cheap and easy to do, use of citizens' juries and focus groups, and the whole range of modern ways of engaging with stakeholders, so that we can get to the bottom of what people think and engage them properly in the process?

• Question by: Roger Evans
• Meeting date: 16 October 2002

Can you tell us - you do consultations all over London on bus and tram routes - how many times have you ever changed your mind about anything as a result of those consultations?