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Capita Contract (Supplementary) [6]

  • Question by: Lynne Featherstone
  • Meeting date: 17 September 2003
I think it is an absolutely wonderful scheme. That is not what we are discussing at the moment. We are discussing something that was actually left out of the contract and was not spotted, which you have now actually added in. There was an assumption that it was part of the contract, was there not? That is where it came from. Really the criticism is that you got it wrong.

Capita Contract (Supplementary) [5]

  • Question by: Lynne Featherstone
  • Meeting date: 17 September 2003
I came to the Budget Committee and listened very closely to everything that you said and I do not think we got near the truth behind what happened with the Capita contract. Is it not the case actually that the quality control on customer service, which is very expensive and very time consuming to exercise, was assumed by TfL to be part of Capita's remit but actually was not in the contract? Is not that the truth of what happened and is that not why you had to add it in?

Capita Contract (Supplementary) [4]

  • Question by: John Biggs
  • Meeting date: 17 September 2003
Given that I have limited time, does it not follow from that then, although I respect the fact and understand that you want to consult on the extension of the zone to Kensington and Chelsea, it would make better sense to maybe consult on the principle of that but not to make a decision until there has been a proper long-term evaluation of the charge in Central London?

Capita Contract (Supplementary) [3]

  • Question by: John Biggs
  • Meeting date: 17 September 2003
I think that is useful. If I could move on because I have a very limited time on this earth as they say, the second part is about best value in the rounder sense of the term. Best value is, as I think you now, evaluated in terms of not just the finance but also the social and economic benefits. You talked about the cost to business of congestion but is it not the case that we will not really understand the best value until there has been quite a long-term evaluation of this scheme?

Capita Contract (Supplementary) [2]

  • Question by: John Biggs
  • Meeting date: 17 September 2003
So you are conceding that there is no independent way in which it could be verified that this is value for money for Londoners.

Capita Contract (Supplementary) [1]

  • Question by: John Biggs
  • Meeting date: 17 September 2003
Unlike the Tories and the Liberals, I do not think there is a smoking gun on this issue and I am prepared, as I think most Londoners are, to take you on good faith. There is an unpredictability about this contract and you have had to vary it. The problem I have is maybe focused in two simple questions: the first is how do we, as part of the democratic audit of your work, establish independently whether there is value for money in this contract given that it is so opaque and caveated by confidentiality? You have revealed the contract...

Future tax and service levels (Supplementary) [16]

  • Question by: Toby Harris
  • Meeting date: 17 September 2003
How do you think London's public services would cope with a 20% cut in funding as proposed by the Conservatives and what do you think that the knock-on impact of that will be on the rest of the country?

Future tax and service levels (Supplementary) [15]

  • Question by: Mike Tuffrey
  • Meeting date: 17 September 2003
It is not just Zone 1that is going up considerably in excess of inflation. Zone 2 is 10%, which is more than three times the rate of inflation, and Zone 4 is 9%. That is right across the board "

Future tax and service levels (Supplementary) [14]

  • Question by: Mike Tuffrey
  • Meeting date: 17 September 2003
Given your support for a local income tax, I take it you will be voting for the only candidate in Brent East tomorrow who actually advocates a local income tax, which is the Liberal Democrat. Can I ask how you square your manifesto commitment to freeze Tube fares in real terms over four years with having put them up in line with inflation in previous years and this year putting them up 25% for a Zone 1 single fare and 30% for a Zone 1 carnet? Surely the overall effect is actually to raise it very considerably in excess of...

Future tax and service levels (Supplementary) [13]

  • Question by: Tony Arbour
  • Meeting date: 17 September 2003
That is barely matched by the increased contribution which London's Council Tax payers have had to hand over to Government for redistribution. You have fallen into the elementary error of thinking that people who live in big houses and who pay high Council Tax are rich. You know very well that that is untrue. You yourself have just indicated that a person is more or less able to demonstrate, by a level of income tax, their own individual wealth. It is a crude weapon to suggest that just because somebody lives in a big house and who lives in an...
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