• Reference: 2025/4636
• Question by: Elly Baker
• Meeting date: 18 December 2025

Will TfL commit to reviewing the staffing model after 12 months and making adjustments if service reliability or safety is compromised?

• Reference: 2025/4635
• Question by: Elly Baker
• Meeting date: 18 December 2025

Are there plans to publish performance metrics linked to staffing levels?

• Reference: 2025/4634
• Question by: Elly Baker
• Meeting date: 18 December 2025

How will TfL monitor and report on customer satisfaction following these changes?

• Reference: 2025/4633
• Question by: Elly Baker
• Meeting date: 18 December 2025

What steps are being taken to ensure passenger safety and accessibility at stations operating with fewer staff?

• Reference: 2025/4632
• Question by: Elly Baker
• Meeting date: 18 December 2025

How many temporary station closures or restricted openings have occurred since the new staffing model was introduced?

• Reference: 2025/4631
• Question by: Elly Baker
• Meeting date: 18 December 2025

What contingency plans exist to prevent service degradation due to staffing shortages?

• Reference: 2025/4630
• Question by: Elly Baker
• Meeting date: 18 December 2025

Has TfL assessed the impact of reduced management layers and roster changes on service reliability, particularly during disruptions or emergencies?

• Reference: 2025/4629
• Question by: Elly Baker
• Meeting date: 18 December 2025

What measures are in place to ensure adequate staffing at busy stations during peak hours?

• Reference: 2025/4628
• Question by: Elly Baker
• Meeting date: 18 December 2025

How many station roles have been removed or regraded as part of this reorganisation?

• Reference: 2025/4627
• Question by: Elly Baker
• Meeting date: 18 December 2025

What were the key objectives behind the recent restructuring of London Underground station staffing, and how were these changes expected to improve efficiency and customer service?