• Reference: 2025/1521
• Question by: Hina Bokhari OBE
• Meeting date: 22 May 2025

Has TfL raised concerns with LEVC about its failure to honour previous commitments regarding post-warranty support? If so, what was LEVC’s response?

• Reference: 2025/1520
• Question by: Hina Bokhari OBE
• Meeting date: 22 May 2025

Many drivers feel that LEVC’s approach to post-warranty support mirrors the poor customer service previously seen under LTI (the company LEVC took over). What assurances can TfL provide that taxi drivers will not face the same long-term reliability and financial issues they experienced with LTI vehicles?

• Reference: 2025/1519
• Question by: Hina Bokhari OBE
• Meeting date: 22 May 2025

What timeline does TfL have for reviewing and approving additional electric taxi models to ensure drivers are not left reliant on a manufacturer that does not adequately support its customers?

• Reference: 2025/1518
• Question by: Hina Bokhari OBE
• Meeting date: 22 May 2025

Given LEVC’s failure to support drivers and the financial risks associated with owning a TX, will TfL now consider approving alternative electric taxi models to increase competition and provide drivers with more choice?

• Reference: 2025/1517
• Question by: Hina Bokhari OBE
• Meeting date: 22 May 2025

Are you at all concerned that the lack of a viable second-hand market for the TX will accelerate calls to allow other electric taxi manufacturers to enter the London market?

• Reference: 2025/1516
• Question by: Hina Bokhari OBE
• Meeting date: 22 May 2025

What steps is TfL taking to ensure that second-hand TX vehicles remain viable for taxi drivers who cannot afford new models?

• Reference: 2025/1515
• Question by: Hina Bokhari OBE
• Meeting date: 22 May 2025

LEVC’s stance suggests that TX taxis become unreliable after just five years, making them a poor investment in the second-hand market. What impact does TfL foresee this having on the availability and affordability of taxis for new entrants to the trade?

• Reference: 2025/1514
• Question by: Hina Bokhari OBE
• Meeting date: 22 May 2025

With LEVC’s lack of goodwill support, what alternatives is TfL considering to ensure that drivers are not left financially stranded due to premature failures of critical components?

• Reference: 2025/1513
• Question by: Hina Bokhari OBE
• Meeting date: 22 May 2025

Do you agree that LEVC’s refusal to support taxi drivers with costly repairs on vehicles with relatively low mileage undermines the long-term viability of the TX model for drivers? Given the financial burden this places on drivers, what assessment has TfL made of the impact on the taxi trade, especially in terms of vehicle affordability and driver retention?

• Reference: 2025/1512
• Question by: Hina Bokhari OBE
• Meeting date: 22 May 2025

What action will TfL take to hold LEVC accountable for its failure to honour the assurances given in communications with TfL, particularly regarding post-warranty support for known issues?