• Reference: 2023/4465
• Question by: Marina Ahmad
• Meeting date: 21 December 2023

The different price for Elizabeth line trains to Heathrow is not clearly stated in the online timetable. Could TfL update the timetable to include this important information?

• Reference: 2023/4464
• Question by: Marina Ahmad
• Meeting date: 21 December 2023

A constituent has written to me concerned that the price of Elizabeth line trains to Heathrow is not advertised clearly enough, resulting in them being charged £6 more than they expected. Where does TfL provide clearly the price for this journey so that TfL users are aware before they travel?

• Reference: 2023/4463
• Question by: Marina Ahmad
• Meeting date: 21 December 2023

What additional support is in place to ensure that Londoners feel safe when cycling in the city?

• Reference: 2023/4462
• Question by: Marina Ahmad
• Meeting date: 21 December 2023

Does the Metropolitan Police Service log crimes so that rises in offences against groups like cyclists can be identified?

• Reference: 2023/4461
• Question by: Marina Ahmad
• Meeting date: 21 December 2023

Constituents have raised concerns about a rise in crime against cyclists when out cycling. Has this rise been identified by the Metropolitan Police Service?

• Reference: 2023/4460
• Question by: Marina Ahmad
• Meeting date: 21 December 2023

What advice would you give to Londoners using TfL’s online webform to make a complaint if TfL do not follow up on their complaint in a reasonable period of time?

• Reference: 2023/4459
• Question by: Marina Ahmad
• Meeting date: 21 December 2023

How will customers whose cases have not been logged correctly by the system know that this is the case?

• Reference: 2023/4458
• Question by: Marina Ahmad
• Meeting date: 21 December 2023

My constituents are making complaints about TfL services using TfL’s online page but are then being told that these complaints are not being logged by the system. What audit has been made of the system and how effectively it works?

• Reference: 2023/4457
• Question by: Marina Ahmad
• Meeting date: 21 December 2023

How are you supporting London to be an age-friendly city?

• Reference: 2023/4456
• Question by: Marina Ahmad
• Meeting date: 21 December 2023

How are you supporting the rejuvenation of Oxford Street following the pandemic?