• Reference: 2024/0805
• Question by: Nick Rogers
• Meeting date: 22 February 2024

My constituents appreciate work on the Piccadilly line needs to be performed to improve the existing service as well as prepare for the new trains in 2025. However, do you recognise that there should have been more notice and more explanation to the public on why this closure was needed and why it happened for that week?

• Reference: 2024/0804
• Question by: Nick Rogers
• Meeting date: 22 February 2024

How was the decision made that the PL1 bus replacement was sufficient for a weekday closure, given that many of my constituents are very clear than it was insufficient?

• Reference: 2024/0803
• Question by: Nick Rogers
• Meeting date: 22 February 2024

Why did the 10th to 14th February Piccadilly line closure happen on weekdays rather than at weekends?

• Reference: 2024/0802
• Question by: Nick Rogers
• Meeting date: 22 February 2024

Why was there such short notice of the 10th to 14th February Piccadilly line closure, with publicity such as amateur posters and public-address announcements only starting on 1st February?

• Reference: 2024/0801
• Question by: Nick Rogers
• Meeting date: 22 February 2024

Those Dial-a-Ride users who use the phone discover that they can only book one appointment at a time and that this often takes over half an hour. When will the telephone booking system be fit for purpose?

• Reference: 2024/0800
• Question by: Nick Rogers
• Meeting date: 22 February 2024

One of my constituents, who has sought to navigate the Dial-a-Ride app for his 93-year old mother-in-law writes that the “app is nearly impossible to use as it has parts that do not work logically”. He adds that he “cannot set her home address and bookings disappear or are altered to different times.” Do you recognise that the app is not currently fit for purpose? If so, what are you doing to ensure it works reliably?

• Reference: 2024/0799
• Question by: Nick Rogers
• Meeting date: 22 February 2024

Broken down by month, how many complaints about Dial-a-Ride has TfL received since May 2021?

• Reference: 2024/0798
• Question by: Nick Rogers
• Meeting date: 22 February 2024

Will you update the Assembly on what has been done since Assembly Member Pidgeon’s question 2024/0351 to improve the service Dial-a-Ride users – particularly users reliant on the telephone – receive?

• Reference: 2024/0797
• Question by: Nick Rogers
• Meeting date: 22 February 2024

My constituent tells me that the road closures around the A3 junction at Tolworth are “without purpose”. Can you tell me why those closures remain in place, despite multiple people reporting them for removal over the last month, and when they will be removed?

• Reference: 2024/0796
• Question by: Nick Rogers
• Meeting date: 22 February 2024

Also at the A4/Wood Lane junction TfL is also looking into installing double red lines. TfL is seeking to do this in 12 months. Could you please look into whether this can be achieved sooner?