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Reference:
2012/3285
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Question by:
Navin Shah
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Meeting date:
17 October 2012
I have had a report from a constituent of mine that the platform at Kilburn is not wheelchair compliant. He says that he usually notifies the station staff at Wembley station of his arrival so that they can manually lift him of the train onto the platform. However, he recently experienced no member of staff being there to help him following his notification. I am concerned that Kilburn is advertised as 'disabled friendly', however this constituent has to be physically lifted from the train, secondly the system of notifying station staff in Wembley for them to be ready in Kilburn...