• Reference: 2017/0055
• Question by: Caroline Russell
• Meeting date: 18 January 2017

Constituents have reported a lack of information for bus users at Archway following the gyratory removal. Will you provide information at all bus stops and maps for bus users at Archway to show which bus stops serve which routes and destinations?

• Reference: 2017/0052
• Question by: Caroline Pidgeon
• Meeting date: 18 January 2017

A constituent has raised the severe waiting times he faced accessing the TfL Congestion Charge telephone 0343 222 2222 line on the 2nd December 2016. Please publish all the performance data that TfL hold for the record of the telephone line for this day and set out the reasons for its poor performance.

• Reference: 2017/0051
• Question by: Caroline Pidgeon
• Meeting date: 18 January 2017

Please publish a table showing for each day since the 1st October 2016 the performance of the TfL Congestion Charge telephone line 0343 222 2222, showing (a) the average waiting time faced by each caller, (b) the longest waiting time faced by a caller each day, and (c) the total number of abandoned calls by people waiting to access a response to the telephone line.

• Reference: 2017/0050
• Question by: Caroline Pidgeon
• Meeting date: 18 January 2017

How do you plan to reconcile your strategic objective of 32,000 police officers when your proposed budget for the Metropolitan Police Service contains a £38 million cut through recognising current police numbers, meaning there is no budget to pay for officer numbers above the current level of around 31,200?

• Reference: 2017/0049
• Question by: Caroline Pidgeon
• Meeting date: 18 January 2017

Please state what is the current number of Metropolitan Police officers and what was the figure at the same point of the year in 2016, 2015, 2014 and 2013.

• Reference: 2017/0048
• Question by: Caroline Pidgeon
• Meeting date: 18 January 2017

Please publish a table showing for each tube line the number of incidents of tube delays due to overcrowding for each year since 2012 .

• Reference: 2017/0047
• Question by: Caroline Pidgeon
• Meeting date: 18 January 2017

Since the release of the January 2009 RAIB Report, 98 people have died as a result of collisions involving a TfL Bus. How many of these fatalities involved a passenger being ejected from the window of the top deck of a double decker Bus? During the same period, how many passengers have been injured (seriously or hospitalised) as a result of being ejected from the top window a double decker bus after a collision?

• Reference: 2017/0046
• Question by: Caroline Pidgeon
• Meeting date: 18 January 2017

The 2009 RAIB Report on the September 2008 Fatal Crash between a Croydon Tramlink Tram and a TfL Bus expressed specific concerns about the design of the front upper window of the double decker bus not affording passengers enough protection in the event of a crash and, in this particular incident, resulted in the victim being ejected through this window and dying. What actions did TfL take to improve the upper deck front window design of double decker buses as a result of the January 2009 RAIB Report?

• Reference: 2017/0045
• Question by: Caroline Pidgeon
• Meeting date: 18 January 2017

Do you think iBus Communication interruptions from bus controllers to bus drivers might be a contributing factor in some "Pedal Confusion" incidents?

• Reference: 2017/0044
• Question by: Caroline Pidgeon
• Meeting date: 18 January 2017

Do you think the placement of a foot-operated iBus Communications Button in the footwell of the bus might be a contributing factor to some "pedal confusion" incidents. Why is this button not hand-operated?