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TfL's New Bus Performance Regime: Estimated Cost of Lost Mileage for which Bus Operators will not be penalised for protecting Driver Welfare

  • Reference: 2025/4412
  • Question by: Neil Garratt
  • Meeting date: 18 December 2025
According to the Transport Commissioner's statement on 3 July, from the summer of 2001 until sometime this year, TfL's Bus Contractors were financially penalised for any contracted mileage that was not performed because of actions they took to protect driver welfare, including, but not limited to, rare occasions they permitted Bus Drivers to refuse driving hot buses. Under the New Performance Regime, TfL will be absorbing a cost that was formerly borne by the Bus Operators. Surely TfL made its decision based upon it knowing the cost of denying itself a future revenue stream. Can you provide me with whatever...

Mechanics of TfL's new Bus Performance Regime

  • Reference: 2025/4411
  • Question by: Neil Garratt
  • Meeting date: 18 December 2025
According to the Transport Commissioner, under TfL's New Bus Performance Regime announced on 3 July, Bus Operators are no longer penalised for any mileage lost due to actions they take to protect Bus Driver Welfare. Can you provide some detail as to how that Regime will operate in practice? Have Bus Operators been instructed to provide a new code to give to iBus Controllers that indicates such miles will be non-deductible? How will the New Bus Performance Regime be monitored? By TfL or the Bus Operators?

3 July Announcement by Transport Commissioner about a 'New Performance Regime' that no longer penalises Bus Operators that choose to protect Bus Driver Welfare

  • Reference: 2025/4410
  • Question by: Neil Garratt
  • Meeting date: 18 December 2025
On 3 July, the Transport Commissioner told the London Assembly “…for the first year, we changed our Performance Regime. In the past, the Bus Companies would still be penalised if they curtailed or did not meet their performance requirements because of the hot weather or because they were taking action to support Driver Welfare. That was changed this year. So, there are no Bus Companies being penalised if there’s any impact due to the hot weather, particularly for Driver Welfare…” Please provide me with the documentary evidence, including any internal communication between TfL staff and external communication with Bus Operators...

Unsafe Working Environment on Buses

  • Reference: 2025/4409
  • Question by: Neil Garratt
  • Meeting date: 18 December 2025
In your response to Questions 2022/5400 and 2023/0929 you stated “there is no specified upper workplace temperature limit in UK regulations. It would be the Government who would set such national regulations.” I have recently seen news reports that the HSE is working on new regulations that will allow 'workers to down tools in heatwaves'. Will you commit to lobbying the Government to legally mandate that UK Bus Drivers will not be required to drive – and will also suffer no consequences from their employer for refusing to drive – any public bus with a cab temperature that exceeds that...

Vision Zero: Further Details about the 4 September 2025 Bus Collision at Victoria Station

  • Reference: 2025/4408
  • Question by: Neil Garratt
  • Meeting date: 18 December 2025
Please will you provide me with further details about the health status of the 17 victims injured and 15 sent to hospital and data about the bus route, bus operator and bus garage involved in the 4 September 2025 Bus Collision at Victoria Station?

Vision Zero: Further Details about the 31 August 2025 Bus Collision incident on Oxford High Street.

  • Reference: 2025/4407
  • Question by: Neil Garratt
  • Meeting date: 18 December 2025
Please will you provide me with further details about the health status of the victim who was reported to have been hit by a TfL Bus and data about the bus route, bus operator and bus garage involved in the 31 August 2025 Bus Collision KSI Incident on Oxford Circus?

Vision Zero: Further Details about the 3 August 2025 Bus Collision incident on Lewisham High Street.

  • Reference: 2025/4406
  • Question by: Neil Garratt
  • Meeting date: 18 December 2025
Please will you provide me with further details about the health status of the female adult victim reportedly sent "fighting for life" to hospital and data about the bus route, bus operator and bus garage involved in the 3 August 2025 Bus Collision KSI Incident on Lewisham High Street near McDonald's?

Vision Zero: Further Details about the 28 July 2025 Bus Collision incident on Regent Street

  • Reference: 2025/4405
  • Question by: Neil Garratt
  • Meeting date: 18 December 2025
Please will you provide me with further details about the health status of the 80-year-old male victim reportedly sent to hospital in a "life threatening" condition and data about the bus route, bus operator and bus garage involved in the 28 July 2025 Bus Collision KSI Incident on Regent Street?

Child seriously injured by 381 Bus while Riding Lime Bike in Southwark on 11 March 2025.

  • Reference: 2025/4404
  • Question by: Neil Garratt
  • Meeting date: 18 December 2025
Please will you provide me the Health Status of this young Bus Collision Victim that TfL's Q1 2025 Bus Safety Data Release shows as taking place on 11 March 2025 in Southwark but fails to indicate the age and sex of the victim. For ease of reference, it can be found on line 74360 under TfL ID 373437.

The "Doom Loop" of TfL's Bus Safety Performance: Publishing Incorrect Data about Bus Victims

  • Reference: 2025/4403
  • Question by: Neil Garratt
  • Meeting date: 18 December 2025
Further to your responses to Questions 2025/2079, 2025/0607 and 2025/1041, it is my understanding 8-year-old Ada Bicakci was killed by the Driver of an Arriva Route 99 Bus on 3 August 2024 while she was cycling with her family near Bexleyheath. TfL's "Road Fatalities in London since 2019" spreadsheet confirms the road fatality on that date was a "pedal cyclist" but TfL's latest Bus Safety Data Release spreadsheet (Line 70400, TfL ID 351354) shows the "female" "child (0-12)" Bus collision victim was a "pedestrian" whose incident outcome was "taken to hospital". Do you agree with me that TfL's consistent pattern...
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