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Safety Incident(s) that Prompted TfL Internal Audit to undertake IA 16767

  • Reference: 2020/4637
  • Question by: Keith Prince
  • Meeting date: 17 December 2020
Since TfL Internal Audit’s decision to undertake— (a) IA 17780 was prompted by a safety incident involving a Tram Driver filmed behind the controls on 18 May 2017 and (b) IA 13744 was prompted by a Tram Driver reporting fatigue concerns to CIRAS on 4 March 2014 —what safety incident involving First Group TOL’s operation of the Croydon Tram prompted Internal Audit to commence IA 16767 in October 2016?

2014 Report from CIRAS about Fatigue from TOL Croydon Tram Drivers

  • Reference: 2020/4636
  • Question by: Keith Prince
  • Meeting date: 17 December 2020
Your response to Question 2020/4104 — "Transport for London Internal Audit became aware of the AbsTracked audit during the 13 744 audit, not during an investigation. The Audit team were not informed of the Confidential Incident Reporting & Analysis Service (CIRAS) report at any stage of this audit” — does not answer my question. Were any TfL Executives, including (but not limited to) the Transport Commissioner, MD Surface Transport, Director HSE and/or General Counsel aware/in possession of the 4 March 2014 CIRAS Report about Fatigue from TOL Croydon Tram Drivers before or while IA 13744 was conducted?

IA 16767 Terms of Reference

  • Reference: 2020/4635
  • Question by: Keith Prince
  • Meeting date: 17 December 2020
Further to your response to Question 2020/4098 please provide me with copies of all communication and documentation (including the terms of reference for IA 16767) that TfL sent to RAIB “ 24 November 2016 and again on 1 February 2017”.

Mayor’s May 2017 Call to First Group CEO about “the video of a Tram Operations Limited (TOL) driver obtained by the Evening Standard”

  • Reference: 2020/4634
  • Question by: Keith Prince
  • Meeting date: 17 December 2020
Please provide me with all minutes, briefing materials, communications (including emails and handwritten notes), decisions and follow-up actions connected with the discussion the Mayor had with First Group CEO Tim O’Toole about “the video of a Tram Operations Limited (TOL) driver obtained by the Evening Standard” referred to in O’Toole’s letter to the Mayor dated 25 May 2017 (Ref: TOT/SB/Lett. 0027) released in Question 2019/17340.

TfL Internal Communication about decision to modify IA 17780 sent on 27 July 2017 between 0801-0928

  • Reference: 2020/4633
  • Question by: Keith Prince
  • Meeting date: 17 December 2020
Copies of emails you provided in Question 2020/0023 show that a decision was communicated by TfL Internal Audit to modify IA 17780 in order to ‘placate First Group’ between 08:01 and 09:28 on 27 July 2017. Please provide me with copies of all communications (including emails, texts and handwritten notes) relating to the decision to modify IA 17780 sent and received by TfL Internal Audit between 08:01 and 09:28 on 27 July 2017.

Communications about First Group 'resistance' to IA 17780 sent by Internal Audit to General Counsel, 7 June - 27 July 2017

  • Reference: 2020/4632
  • Question by: Keith Prince
  • Meeting date: 17 December 2020
Data released in Question 2019/17340 shows an 7 June 2017 12:26 email sent from Crossrail Head of Audit to the IA 17780 Internal Audit Team which, inter alia, states: "I have just had Howard [Carter, TfL General Counsel] on the phone. He wanted to say: 1. We may meet some resistance to our audit. If we do so, then we have contractual rights which we can enforce. At the first hint of resistance, can you please let me know, so that we can nip it in the bud 3. Howard would like to be kept up to date with regard...

2017 Letters exchanged between First Group Tram Driver, the Mayor and TfL concerning Safety at Croydon Tram

  • Reference: 2020/4631
  • Question by: Keith Prince
  • Meeting date: 17 December 2020
In documents found in your long-delayed response to Question 2019/17340, a 7 June 2017 12:26 email from Crossrail Head of Audit to a TfL Internal Audit team states: “A letter has been received by the Mayor from a driver at ‘Victoria Derbyshire’. He was disciplined and sacked by First following a recent incident in which the Mayor called for action by First. The letter blamed the Mayor (etc etc), but also management practices at First, including the design of the tram cabs and poor air conditioning. A decision has been made that a letter in response would come from Howard...

Discrepancy in Length of Fieldwork for Internal Audits of First Group TOL.

  • Reference: 2020/4630
  • Question by: Keith Prince
  • Meeting date: 17 December 2020
In your response to Question 2018/1315, IA 13744 (2014) shows the fieldwork was started and completed in 1 day (18 June 2014) and IA 17780 (2017) shows fieldwork was started and completed in 2 days (13 June-15 June 2017), yet your response to Question 2019/17340 shows fieldwork for IA 16767 started 18 October 2016 and wasn’t scheduled for completion until 15 November 2016. How do you explain the huge discrepancy between the fieldwork required for each of these 3 different safety audits especially when IA 16767 was commenced prior to Sandilands and IA 17780—which took place after—only involved 2 days...

Deputy Mayor’s misleading statements to London Assembly on 11 September 2019

  • Reference: 2020/4629
  • Question by: Keith Prince
  • Meeting date: 17 December 2020
Further to your response to Question 2020/4097, does it concern you that— seemingly ignorant of IA 16767 existence—your Deputy Mayor testified to the London Assembly on 11 September 2019 “having looked at a lot of the documents myself, as you would expect, speaking to senior members of staff at TfL about exactly what has happened, I am confident that a further independent investigation into this is not required.” 11 September 2019 was almost 3 years after Sandilands, so when was the Deputy Mayor informed about the existence of IA 16767? Please provide me with all communications and documentation associated with...

Mayor not being informed of IA 16767 - Trams Management of Operational Risk Audit

  • Reference: 2020/4628
  • Question by: Keith Prince
  • Meeting date: 17 December 2020
Further to you response to Question 2020/4096, when you rejected the London Assembly’s request for an Independent Investigation of TfL’s behaviour during the Crash Investigation on 18 July 2018, you state that you were not aware that TfL was conducting a Safety Audit of First Group TOL when Sandilands occurred on 9 November 2016. When did you become aware of the existence of IA 16767? Please provide me with the exact date when you were informed and all communication and documentation associated with this event. Does it concern you that, as TfL Chair, you were seemingly kept in the dark...
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