• Reference: 2021/0429
• Question by: Caroline Pidgeon
• Meeting date: 25 February 2021

What would be the estimated extra income that would have been generated by TfL for each year since the start of 2018 if every journey paid for by Oyster had instead been made by contactless payment?

• Reference: 2021/0428
• Question by: Caroline Pidgeon
• Meeting date: 25 February 2021

Further to your answer to Question 2020/4267 on intended improvements to the new booking and scheduling system for users of Dial-a-Ride, will the new booking system be able to recognise group bookings in real-time? I have received reports that at present the current Trapeze system has difficulties recognising group bookings, leading for example to two buses being sent to two Dial-a-Ride members living in the same household.

• Reference: 2021/0427
• Question by: Caroline Pidgeon
• Meeting date: 25 February 2021

I have received reports that insufficient traffic is allowed to enter the A316 from Hospital Bridge Road, creating significant issues from Percy Road and Powdermill Lane. When was an examination of this issue last undertaken and will TfL consider a new review of the traffic light phasing to help reduce the backing up of traffic from Hospital Bridge Road?

• Reference: 2021/0426
• Question by: Caroline Pidgeon
• Meeting date: 25 February 2021

Burnt Oak, Northolt and Hanger Lane underground stations were scheduled to have step free access delivered last year, but work is currently “paused.” Please provide an update on the current timetable for step free work commencing at these three stations.

• Reference: 2021/0425
• Question by: Caroline Pidgeon
• Meeting date: 25 February 2021

In answer to Question 2021/0084 you stated that: “A number of other Healthy Streets schemes were similarly paused in 2020, while TfL focused on the rapid delivery of my London Streetspace programme to provide safe alternatives to private car use during the pandemic. TfL is currently remobilising the majority of these Healthy Streets projects”. Please list in full the projects that TfL is now remobilising.

• Reference: 2021/0424
• Question by: Caroline Pidgeon
• Meeting date: 25 February 2021

Will the current reimbursement scheme for NHS patients of the ULEZ charge be extended to match the extension of the ULEZ from the 25 October 2021?

• Reference: 2021/0423
• Question by: Caroline Pidgeon
• Meeting date: 25 February 2021

I understand that Network Rail and train operators have put in place various improvement measures to address the air quality issues in stations included establishing an ‘intelligent’ ventilation system at Birmingham New Street, where air quality data feeds directly into managing the ventilation system. What steps is TfL taking to learn from these innovations and adopt them across London Underground stations?

• Reference: 2021/0422
• Question by: Caroline Pidgeon
• Meeting date: 25 February 2021

To mitigate transmission of Covid-19 and to improve public confidence in the use of public transport what steps are TfL taking to investigate greater ventilation on all forms of public transport. Has TfL undertaken any investigation of the technology operated by CleanAir Spaces operating on the Panama City subway?

• Reference: 2021/0421
• Question by: Caroline Pidgeon
• Meeting date: 25 February 2021

Please set out the expected completion date of each recommendation made by TfL following the three operational incidents highlighted by TfL’s Safety, Sustainability and Human Resources Panel on the 10 February 2021?

• Reference: 2021/0420
• Question by: Caroline Pidgeon
• Meeting date: 25 February 2021

TfL’s Safety, Sustainability and Human Resources Panel on the 10 February 2021 reports that on 14 September 2020 a tram travelled through Mitcham tram stop at 41km/h, failing to call at the tram stop. The report further states that the full seriousness of the incident was not made clear to TfL until the end of November 2020. What assurances can be provided that the full reporting by TOL to TfL of further incidents immediately occurs?