• Reference: 2022/3934
• Question by: Siân Berry
• Meeting date: 17 November 2022

The details of both the proposals and the consultation report for the 2005 proposals for Greenwich Waterfront Transit have disappeared from the Transport for London (TfL) website at these locations: https://tfl.gov.uk/gwt and https://content.tfl.gov.uk/FINAL-REPORT-271005.pdf. Could you a) provide me with copies of this information and b) arrange for these links be restored or for TfL to republish these materials online in a new location?

• Reference: 2022/3933
• Question by: Siân Berry
• Meeting date: 17 November 2022

What estimate has Transport for London (TfL) made of the number of rapid electric car charging points that London will need for a fully electric taxi fleet?

• Reference: 2022/3932
• Question by: Siân Berry
• Meeting date: 17 November 2022

How many rapid electric car charging points are available in each London borough for a) all road users, and b) just taxi drivers?

• Reference: 2022/3931
• Question by: Siân Berry
• Meeting date: 17 November 2022

What new bus services in each direction will you run through the Silvertown Road Tunnel, and what is the anticipated capacity in terms of passenger journeys per hour, for each hour over a typical weekday?

• Reference: 2022/3930
• Question by: Siân Berry
• Meeting date: 17 November 2022

Could you provide me with: a) a breakdown of how many applications you received for the Innovation Fund since it started, b) how many awards have been made, c) for which developments, and d) how much of the fund remains?

• Reference: 2022/3929
• Question by: Siân Berry
• Meeting date: 17 November 2022

Could you share with me the report into London’s Affordable Housing Funding Requirement that was commissioned from Savills by ADD2545 in January 2022 with a delivery end date of 25 February 2022?

• Reference: 2022/3928
• Question by: Siân Berry
• Meeting date: 17 November 2022

I regularly continue to receive emails from Londoners desperate to have their solar panels installed, worried about losing their deposits and complaining about a lack of responsiveness by Green Energy Together (GET-UK). Could you tell me what you have done to: a) improve customer service by GET-UK, b) speed up the installation process by GET-UK, and c) ensure that GET-UK has contacted all complainants?

• Reference: 2022/3927
• Question by: Siân Berry
• Meeting date: 17 November 2022

Thank you for your answer to my question 2022/2589 in which you said : “If a resolution cannot be reached, there is an escalation procedure through recognised consumer bodies REEC and HIES.” However, the REEC is actually the Renewable Energy Consumer Code ( www.recc.org.uk/) and Green Energy Together (GET-UK) is not listed as one of its members. Nor is GET-UK listed as a member of the HIES scheme. Could you therefore provide details of what consumer protection is actually available to Londoners who have contracted GET-UK to install solar panels and how to access it?

• Reference: 2022/3926
• Question by: Siân Berry
• Meeting date: 17 November 2022

Thank you for your answer to my question 2022/2589 in which you said: “A complaints procedure is overseen by iChoosr. Londoners can raise a complaint at any stage via the Solar Together website or a dedicated number.” However, despite searching both the Solar Together and iChoosr websites I can find no webpage or phone number dedicated to dealing with customer complaints. The only reference on the Solar Together website is under Terms and Conditions: “Complaints about the conclusion and/or execution of the contract between the Participant and the Installer can be reported in writing to iChoosr by the injured party...

• Reference: 2022/3925
• Question by: Siân Berry
• Meeting date: 17 November 2022

At the Planning and Regeneration Committee meeting on 12 October 2022 we heard from Angela Koch of Neighbourhood Planners London and ImaginePlaces that there: “is great uncertainty around if there will be more funding from the Government level into neighbourhood planning, and that might be a great opportunity for the GLA to pick up some of the pieces and help groups to walk along in this very complex environment.” Could you tell me what steps you are taking to support the continuation of Neighbourhood Planning in London, whether financially or structurally?