• Question by: Samantha Heath
• Meeting date: 11 June 2003

I think Elizabeth hit the nail on the head. The Croydon tram link extension we are talking about is hospitals to hospitals. Your funding mechanism will not work for that particularly: it is a pretty deprived residential area. This whole area does not need to wait for a wing and a prayer in terms of new alternative funding, but it does need a proper investigation. I know the Mayor has been down there. You say you have been down there; I am sorry, I did not know that you had. I think this area needs to be better looked at...

• Question by: Elizabeth Howlett
• Meeting date: 11 June 2003

Many of these links go along the bottom of people's gardens. Your tax increment financing will be a business tax, so how can you make money for the tram links if they are chugging up behind people's gardens? That would be a domestic tax.

• Question by: Roger Evans
• Meeting date: 11 June 2003

Could the Commissioner help us with the TfL figure?

• Question by: Roger Evans
• Meeting date: 11 June 2003

First of all, can I welcome your attention to the problems at the east end of the District Line which you have referred to twice this morning? What percentage of the staff that you are about to take on are on temporary contracts? How does that compare to the rest of TfL?

• Question by: Darren Johnson
• Meeting date: 11 June 2003

Just as Bob said the absence of graffiti on the network would give vital reassurance to people in terms of safety, do you not agree that the presence of staff on the stations provides the same sort of vital reassurance to people on safety issues? It is not only going to be psychological; it is also going to be practical. There will be practical benefits of tackling graffiti, safety, crime issues, or whatever and you do need a visible presence there. CCTV cameras in themselves will not be sufficient. You do need to maintain that staff presence.

• Question by: John Biggs
• Meeting date: 11 June 2003

You have obviously had limited time, but nevertheless you have spent intense effort getting yourself up to speed on this. The final question is about lessons from Chancery Lane, where the report we wrote in the Assembly which I think was generally well received and evidence from elsewhere suggests that although the total number of staff may be one issue, the skills and deployment of staff at particular times is another. Have you been looking at that; for example, whether there are enough competent engineering trained staff on the line at weekends in the event there is a problem?

• Question by: John Biggs
• Meeting date: 11 June 2003

I will take that as a `no" then. I would like to give you another chance to answer the question more positively, which is to look at outer London stations. I appreciate this point has been touched on earlier, but one of the great public concerns about the national rail network in London is quite how many stations are not staffed at night or, in some cases, are not staffed ever. That leads to enormous insecurity and as a result people just do not use those lines. Can you give a guarantee to Londoners that at all times under your...

• Question by: John Biggs
• Meeting date: 11 June 2003

Lying behind this question is the under?known fact if there is such a word as `under known" that TfL inherits something like 13,000 staff from the Underground. Only a minority will transfer under the PPP, so there is an awful lot of discretion there. Whatever the Underground"s other failings, surveys repeatedly indicated that the public strongly welcome the number of staff at stations, and indeed would like more. Are you able to give a commitment to Londoners from today's meeting that before there was any cutting of staff from stations you would very publicly and very openly discuss the reasons...

• Question by: Richard Barnes
• Meeting date: 11 June 2003

Can I ask about some of the deep stations and safety on them? How are you going to ensure passenger safety on the deep stations when Metropolitan Police officers are out of radio contact when they go down there? You do not have to go very deep to be out of contact, such as at St James's which is only two flights of stairs. Also, London Fire Brigade is not contactable below ground in these stations and negotiations have gotten nowhere over the last two and a half years.

• Question by: Toby Harris
• Meeting date: 11 June 2003

Do you believe there should always be station staff on duty in all stations?