• Question by: Roger Evans
• Meeting date: 11 June 2003

Over the last three years we have seen the Mayor carrying out a number of scurrilous personal attacks against senior Underground staff. What have been the consequences of that and how are you going to patch up that relationship?

• Question by: Darren Johnson
• Meeting date: 11 June 2003

Given the flawed nature of PPP which Bob has eloquently spoken on in the past, will negotiations with Government be continuing to ensure the best deal possible under an extremely flawed system? What continue to be your top demands in any ongoing negotiations?

• Question by: John Biggs
• Meeting date: 11 June 2003

As a corporate issue, are you happy with the idea of divulging that more widely across the organisation?

• Question by: John Biggs
• Meeting date: 11 June 2003

This could be viewed as a chattering classes issue at one level, but if you went around this table I think you would be hard pressed to find any Assembly Members who have not reached the conclusion that TfL is pretty closed in its dealings with us and with the public. It tends to give rather partial answers to questions when the questions are inconvenient to it. On your pay package for example, not wishing to get too embarrassing, but you are set performance targets are of great interest to all Londoners yet we have been repeatedly prevented from seeing...

• Question by: John Biggs
• Meeting date: 11 June 2003

Address that. Reassure Londoners that you are not closed; that you are open.

• Question by: John Biggs
• Meeting date: 11 June 2003

But if we can move on to perhaps less of an introverted issue, the problem we have politically with TfL having this perceived closed culture is that it can create a culture of arrogance, if you like. We just touched on the Uxbridge Road tram issue, where Labour members strongly support the Uxbridge Road tram in principle, as long as you get the detail right. We are concerned that you are at risk of seizing defeat from the jaws of victory on that by having had an arrogant and aloof communications strategy. The problem we have is that the culture...

• Question by: John Biggs
• Meeting date: 11 June 2003

On the basis that it is quite helpful to start at the top, I take your confirmation that you are happy to disclose details about your own performance assessment and targets as a very welcome development.

• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

And on the other question regarding arrangements with Derek Turner, around which we are having trouble getting information?

• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

I did not mean to be rude. That did not come out quite as I intended. You have immense experience at being closed and presenting a corporate image. There are two issues I want to raise with you. Firstly, you were not too happy recently about the idea of Tubelines and Metronet appearing before the Assembly Committee at least that is the message that came down to me. I really do not think that is an appropriate attitude for TfL to take, and it was wrong. Secondly, I think you are very over guarded about your arrangements with Derek Turner...

• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

You say you're new, but you yourself are not new.