Tannoying: Tackling Tube station PA noise for local residents

Tannoying: Tackling Tube station PA noise PDFTannoying: Tackling Tube station PA noise RTF

Complaints about loud public address (PA) announcements around the capital’s Tube stations are no longer falling on deaf ears, according to our report. It welcomes efforts by London Underground Ltd (LUL) to deal effectively with nuisance noise from loud PA systems.

The report acknowledges measures taken by LUL to reduce the frequency of announcements and get to grips with problems caused by new, high-tech PA systems installed in many stations as part of a huge refurbishment programme on London’s Tube network. However it found there were areas for further improvement and makes recommendations to LUL about sharpening up the monitoring of PA noise outside stations, fostering better relationships with local residents and improving complaint resolution.