Key information
Request reference number: MGLA050419-9727
Date of response:
Summary of request
IT Service Management trends in the UK public sector:
- What software product(s) are you using to manage your IT Service Management (e.g. Landesk, ServiceNow, Cherwell, Hornbill etc.)?
- Who is your current vendor?
- When does the contract with your current service desk provider end?
- How much does your current ITSM service desk tool cost annually?
- When will you be looking to review your current service desk tool?
Related documents
MGLA050419-9727 - FOI response