Key information
Request reference number: MGLA230621-6523
Date of response:
Summary of request
Your request
What key software applications does the Authority use for:
ERP and Finance
HR and Payroll
Social Care
Elections
Planning
Waste Collection
Council Tax
Licensing and Compliance
Parking
Food Hygiene
Are there any other key software applications that the Authority uses and puts into escrow?
Within the Authority is there a policy to move towards hosted solutions?
Is there a generic contact e-mail enquiry address or contact person that deals with escrow at the Authority?
Our response
Firstly, I should clarify that the GLA is London's strategic government and does not operate in the same way as local Borough Councils. We are not responsible for council services such as social care, waste collection, licensing, parking and food hygiene. The GLA is not a billing authority for Council tax. We therefore do not hold the information you have requested for a number of your questions and in London, you would need to contact the individual local Borough Councils.
However, the GLA does hold some information in scope of your request. Please find below the information we hold:
ERP/Finance - SAP (provided via a shared service with Transport for London TfL)
HR and Payroll - HR system – iTrent; Recruitment - Havas Engage ATS; Payroll - Outsourced to London Fire Brigade
Elections - GLRO 20-05 Contract for electronic counting system and related service
Planning - Arcus Global
There are no other key software applications used by GLA and put into escrow.
Policy on hosted solutions - In our IT strategy we mention this as an objective A scalable, cloud-based infrastructure to deal with growth in data and the use of cloud-based systems. Please see our previous FOI response reference MGLA130521-3044.
Contact for escrow - N/A
If you have any further questions relating to this matter, please contact me, quoting the
reference MGLA230621-6523.