FOI - Applicant Tracking System (ATS) [Mar 2026]

Please provide the following information relating to the Applicant Tracking System (ATS) 
currently used by Greater London Authority:
 
ATS details

• The name of the Applicant Tracking System currently in use:
• The supplier/vendor of the system:

Contract information

• The start date of the current ATS contract:
• The end date of the current ATS contract:
• Any extension options included within the contract (if applicable):
• Contract value (£):

Future procurement

• Whether the Council intends to re-tender for the ATS at the end of the current contract:
• If known, the anticipated timeframe for any future tender or procurement process:

Contract ownership

• The job title and department of the officer with primary responsibility for managing the current ATS contract:

Procurement responsibility

• The job title and department of the person primarily responsible for procurement of recruitment or HR systems within the Council

Our response

Because parts of your request refer to ‘the Council’ I should clarify that the Greater London 
Authority is London's strategic government and does not operate in the same way as London’s Borough Councils.

I can confirm that the GLA holds information within the scope of your request. Please find below the information we hold within the scope of your request. 

ATS details
The GLA currently run two ATS systems:

1. The name of the Applicant Tracking System currently in use (Internal recruitment): Engage ATS The supplier/vendor of the system: Havas People
2. The name of the Applicant Tracking System currently in use (External recruitment): Success Factors. The supplier/vendor of the system: SAP

Contract information for 1)
The start date of the current ATS contract: 12/2/2024
The end date of the current ATS contract: 31/3/2026
Any extension options included within the contract (if applicable): Yes, extension has 
already been applied. 
Contract value (£): Circa £200k.

Contract information for 2)
The GLA currently outsource all of their HR and Recruitment services via a shared services 
provision to TfL (Transport for London) with the exception of internal recruitment which uses the ATS system detailed in 1). The Success Factors ATS is a module within the larger SAP ERP system used for the shared services provision. 

Future procurement 
Whether the [GLA] intends to re-tender for the ATS at the end of the current contract: No, the Engage ATS will cease to be used once all recruitment is transferred to the TfL  Shared Services provision which utilises SAP/Success Factors if known, the anticipated timeframe for any future tender or procurement process: Not known. 

Contract ownership 
The job title and department of the officer with primary responsibility for managing the current ATS contract: Head of Strategic Resourcing & Talent, People Function – HR. 

Procurement responsibility 
The job title and department of the person primarily responsible for procurement of recruitment or HR systems within the [GLA]: Commercial manager – Procurement and Commercial (IT).