• Reference: 2011/1922
• Question by: Caroline Pidgeon
• Meeting date: 15 June 2011

On page 10 of the recent TfL Business Plan, last paragraph, I believe the Journey Time Reliability target includes the introduction of a lane rental system. What would the figures be if this factor was excluded?

• Reference: 2011/1921
• Question by: Caroline Pidgeon
• Meeting date: 15 June 2011

I have heard that the South London Line will still be withdrawn in May 2012, even though the East London Line Phase Two will not be ready until December 2012. Can you review this so that the South London Line runs at least until the East London Line Phase Two opens?

• Reference: 2011/1920
• Question by: Caroline Pidgeon
• Meeting date: 15 June 2011

Do you stand by the claims made in your re-election literature being delivered in boroughs such as Greenwich, Hammersmith and Fulham and Southwark, that crime on buses has fallen given that the latest figures show that crime on buses has risen in 11 boroughs, (including these boroughs mentioned), including two showing a double increase? Will you apologise for the misleading statistics being circulated on your behalf?

• Reference: 2011/1919
• Question by: Caroline Pidgeon
• Meeting date: 15 June 2011

When will all pedestrian crossings in London meet DfT guidelines for the minimum time to safely cross the road, and adequate provision for blind and visually impaired pedestrians?

• Reference: 2011/1918
• Question by: Caroline Pidgeon
• Meeting date: 15 June 2011

Following the recent countdown trial, you stated in a press release on 31st May 2011 "It seems to make people feel safer and my hope is that by next year Londoners will be able to use this technology on lots more crossings." Why are you prioritising the rapid roll out of countdown when you have failed over the last two years to ensure TfL controlled pedestrian crossings meet DfT safety guidance?

• Reference: 2011/1917
• Question by: Caroline Pidgeon
• Meeting date: 15 June 2011

Who decides what material is published in the advertorial space that TfL supply for the Metro each weekday?

• Reference: 2011/1916
• Question by: Caroline Pidgeon
• Meeting date: 15 June 2011

Can you please state when MetroTravel, the advertorial space allocated to Transport for London in the Metro newspaper, last informed and provided relevant information to Londoners about the following issues: a) TfL's Customer Charter, especially in relation to claiming compensation for tube trains that are running more than 15 minutes late b) Details of the mid year fare rises that were introduced in May 2011 c ) Details of how Londoners can seek a refund for being overcharged when using Oyster Pay As You Go, due to 'Auto-Charge' being adopted at a tube or train stations d) An explanation for...

• Reference: 2011/1915
• Question by: Caroline Pidgeon
• Meeting date: 15 June 2011

Why under MD806 did you have to issue a direction for TfL to undertake the work necessary to respond to the Department of Transport's consultation on the review of Britain's aviation policy?

• Reference: 2011/1914
• Question by: Caroline Pidgeon
• Meeting date: 15 June 2011

Please can you provide details of which Crossrail stations will have public toilets?

• Reference: 2011/1913
• Question by: Caroline Pidgeon
• Meeting date: 15 June 2011

Following on from MQ 1336/2011, has any customer data been put at risk by IT theft, IT loss or an information leak from TfL or any of its contractors. If yes, please give details.