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Jubilee Line upgrade

  • Reference: 2011/3101
  • Question by: Caroline Pidgeon
  • Meeting date: 12 October 2011
When will the Jubilee Line weekend closures come to an end?

Oyster Overcharging (3)

  • Reference: 2011/3099
  • Question by: Caroline Pidgeon
  • Meeting date: 12 October 2011
Some passengers swipe in at National Rail stations, then miss their train or find it is delayed or cancelled, and so exit the station but are still charged. Please provide figures since 2008, per month, for each station, for how many passengers have been charged.

Oyster Overcharging (2)

  • Reference: 2011/3098
  • Question by: Caroline Pidgeon
  • Meeting date: 12 October 2011
Some passengers swipe in at National Rail stations, then miss their train or find it is delayed or cancelled, and so exit the station without travelling but are still charged. Will you look into this problem to find a solution? Will you ensure these unfair charges are refunded?

Oyster Overcharging (1)

  • Reference: 2011/3097
  • Question by: Caroline Pidgeon
  • Meeting date: 12 October 2011
What impact will the recent changes announced by TfL have on the level of maximum fares and overcharging to assist regular passengers who occasionally do not swipe out?

Cycle Hire Scheme (4)

  • Reference: 2011/3096
  • Question by: Caroline Pidgeon
  • Meeting date: 12 October 2011
How many people to date have tried to hire a bicycle through the casual user scheme but have given up during the process?

Cycle Hire Scheme (3)

  • Reference: 2011/3095
  • Question by: Caroline Pidgeon
  • Meeting date: 12 October 2011
Why do casual users of the bike hire scheme have to insert their bank or credit card on two separate occasions before they can use the bike hire scheme? Are there plans to make the process simpler?

Cycle Hire Scheme (2)

  • Reference: 2011/3094
  • Question by: Caroline Pidgeon
  • Meeting date: 12 October 2011
Do you have any plans to introduce more information and signage at cycle hire docking stations to assist people who wish to be casual users of the cycle hire scheme?

Cycle Hire Scheme (1)

  • Reference: 2011/3093
  • Question by: Caroline Pidgeon
  • Meeting date: 12 October 2011
Please provide figures for the number of casual users of the cycle hire scheme, broken down by each month, since December 2010.

Tube Delays

  • Reference: 2011/3092
  • Question by: Caroline Pidgeon
  • Meeting date: 12 October 2011
From February 2010 to August 2011 please provide how many tube journeys, broken down by month and by tube line, were delayed for more than 15 minutes. Please also list how many passengers were affected by these delays.

Cable theft from TfL property

  • Reference: 2011/3091
  • Question by: Caroline Pidgeon
  • Meeting date: 12 October 2011
What measures are you putting in place to ensure there is no more cable theft from TfL property, which not only causes disruption for passengers, but is very costly to replace?
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