• Question by: Zoë Garbett
• Meeting date: 06 August 2025

Len Duvall AM (Chair): Assembly Member Garbett. Zoë Garbett AM: Thank you. In the letter that you sent to London partners around this, it says four of the five reduced-hour counters will close, the remaining counter resourced entirely by volunteers. Can you talk to us about what the “volunteers” means, who these people are, what their skills will be, and what support they get?

• Question by: James Small-Edwards
• Meeting date: 06 August 2025

Len Duvall AM (Chair): OK. Assembly Member Small-Edwards. James Small-Edwards AM: Thank you, Chair. My question is to AC Twist. Your own figures suggest that five per cent of all crimes in London are reported via front counters. Are you concerned that closing these front counters could lead to underreporting of crimes in London?

• Question by: Lord Bailey of Paddington
• Meeting date: 06 August 2025

Len Duvall AM (Chair): Assembly Member Lord Bailey. Lord Bailey of Paddington AM: Thank you, Chair. There is an astonishing amount of hypocrisy around this table from our Labour Members. Let us be clear: you voted for this. We have had it confirmed by the Deputy Commissioner here - Assistant Commissioner, excuse me - that it was as a consequence of the £260 million black hole that this Labour Government has left the MPS with that these tough choices have to be made. Also, as well, if you had accepted the Conservative Group Budget amendment, you would not have to...

• Question by: Anne Clarke
• Meeting date: 06 August 2025

Len Duvall AM (Chair): Right, I am moving on to Assembly Member Anne Clarke. Anne Clarke AM: Yes. Hello, good morning. To AC Twist, what alternative options were considered before you considered closing the front counters?

• Question by: Emma Best
• Meeting date: 06 August 2025

Len Duvall AM (Chair): Assembly Member Best. Emma Best AM: Thank you. How many visits were there to Chingford Police Station last year?

• Question by: Elly Baker
• Meeting date: 06 August 2025

Len Duvall AM (Chair): OK. Assembly Member Baker. Elly Baker AM: Thanks, Chair. I am going to start with AC Twist and I am going to return to the subject of the EqIA that was touched upon some time ago. You mentioned that one is going to be produced. Obviously, there are very reasonable concerns about sections of Londoners who would prefer or are unable to report crime, particularly digitally, which obviously a lot of other people would be able to, and the impact that it will have on them. You did give us some numbers in terms of who...

• Question by: Alessandro Georgiou
• Meeting date: 06 August 2025

Len Duvall AM (Chair): Assembly Member Georgiou. Alessandro Georgiou AM: Thank you, Chair. Madam Deputy Mayor, on 7 July [2025] you visited the London Borough of Enfield with the Labour Leader of the Council, Councillor Ergin Erbil, and you did this lovely TikTok video with him saying, “We want a safer Enfield”. At that time on 7 July, did you tell the Leader of the Council that you were going to be closing the front counter at Edmonton Police Station?

• Question by: Unmesh Desai
• Meeting date: 06 August 2025

Len Duvall AM (Chair): Assembly Member Desai. Unmesh Desai AM: Thank you, Chair. Good morning, panel. My questions are to you, Assistant Commissioner. What evidence base was used to determine which front counters would be closed or reduced in hours?

• Question by: Thomas Turrell
• Meeting date: 06 August 2025

Len Duvall AM (Chair): Assembly Member Turrell. Thomas Turrell AM: Thank you, Chair, and good morning to our guests. I am also really dissatisfied with the way this has been handled. A month ago, Assembly Members around the table only found out about these proposals through the press. That is unacceptable in itself. Secondly, the list that came out yesterday. Yesterday. We have known this since July and only yesterday have we been given the list of front counters that are being closed, and on this list it does not break down which are going to remain open 24 hours...

• Question by: Krupesh Hirani
• Meeting date: 06 August 2025

Len Duvall AM (Chair): Moving on to Assembly Member Hirani. Krupesh Hirani AM: Thank you, Chair. I hope the strength of feeling is felt and recognised, particularly where I represent in Brent and Harrow. Harrow is one of the proposed closures of front counters and so people are rightly concerned in the area I represent. AC, you mentioned in one of your earlier remarks about the interaction that this decision could have on frontline policing. Can you just go into a bit of detail about how it impacts frontline policing?