Key information
Request reference number: 816
Date of response:
Summary of request
You requested:
On 17 March 2026, MOPAC confirmed that "as the appropriate authority for consideration of complaints against the Metropolitan Police Commissioner, [it] considered one complaint in 2025" (such complaint, the "2025 Complaint").
1. Please can you provide summary information regarding your decision and of your investigation of the 2025 Complaint.
2. Please provide a copy of any MOPAC policy relating in whole or in part to:
(a) publication of complaint decisions (and their associated materials) considered by MOPAC;
(b) seeking consent from complainants and/or third parties in relation to publication of MOPAC complaint decisions (and associated materials), and
(c) the privacy policy in force and applicable at the time of receipt of the 2025 Complaint by MOPAC.
3. (a) Please confirm if MOPAC has any records of attempting to seek permission from the complainant of the 2025 Complaint, to publish (in whole or in part) information about the 2025 Complaint.
(b) If the answer to 3(a) is confirmed, please confirm if MOPAC received permission to publish or not, as the case may be.
4. Please provide a copy of document where MOPAC determined the lawful basis for its processing of the 2025 Complaint.
Our response:
- We are unable to release the requested information, as the nature and context of the complaint mean that disclosure of any substantive detail could allow reasonable inference of the complainant’s identity. Releasing this information would therefore constitute a breach of their data protection rights and is exempt under Section 40(2) of the Freedom of Information Act 2000.
- MOPAC does not publish details about Commissioner complaints and therefore do not hold any policies relating to publication. Please find attached a copy of MOPAC’s Privacy Policy in place at the time of the complaint.
- MOPAC does not hold any records in scope of this request. No complaint outcomes are published and therefore no permission to publish is sought.
- Commissioner complaints are handled in accordance with the IOPC Statutory Guidance Statutory guidance - 2020 | Independent Office for Police Conduct (IOPC). MOPAC is the appropriate authority for handling complaints against the Commissioner as specified in 2 (ii) of the amended police complaints and misconduct regulations 2011 The Police (Complaints and Misconduct) (Amendment: Metropolitan Police) Regulations 2011