Complain about a Member's conduct

Before you start

Use this form to complain about the behaviour or conduct of:

the Mayor of London
any of the 25 London Assembly Members
any co-opted Member of the Greater London Authority (GLA).

All complaints about a Member's conduct will go to the GLA's Monitoring Officer.

For more information, visit Code of Conduct complaints procedure.

Your details

Title (Optional)

First name (Required)

Last name (Required)

Address line 1 (Required)

Address line 2

Town or city (Required)

Country

Postcode (Required)

Email address (Required)

Telephone (Required)

I am a... (Required)

Member of the public

Elected Member of the Greater London Authority

Greater London Authority employee

Other – please specify

Confidential complaints

Members who are complained about are provided with a copy of the complaint. However, we will not disclose your name and location to the Member without your prior consent. The Greater London Authority does not normally investigate anonymous or confidential complaints, unless there is a clear public interest in doing so.

Requests for confidentiality or a request for suppression of complaint details will not automatically be granted. The Monitoring Officer will consider the request alongside the substance of your complaint. We will then contact you with the decision. If your request for confidentiality is not granted, we will usually allow you the option of withdrawing your complaint.

In certain exceptional circumstances where the matter complained about is very serious, we may proceed with an investigation or other action and disclose your name, even if you have expressly asked us not to.

Reasons for non-disclosure might be risk from physical harm if your identity was disclosed, if you fear that the consequences of your action might affect your employment or if there are serious health grounds or medical risks associated with your disclosure.

Do you consent to your name and location being disclosed to the Member you are complaining about?

Yes, I consent to my name and location being disclosed.

No, I wish to keep my name and location confidential.

Please explain why we should withhold your name and/or the details of your complaint

Tell us about your complaint

Please provide as much detail as possible, including:

what the Member said or did that you believe breached the Code
specific details of the incident(s), including any words used
the date of each incident(s), or an approximate timeframe
names and contact details of any witnesses
any relevant background information.

Full name of each Member who has breached the Code (Required)

Part(s) of the Code that have been breached (Required)

Please specify the section(s) or paragraph(s) of the Code of Conduct.

Details of the complaint (Required)

Upload files

You can upload files as part of this form.

Maximum 5 files.

25 MB limit.

Allowed types: gif jpg jpeg png txt pdf doc docx xls xlsx.

Do you think this complaint can be resolved informally? (Required)

What is an informal resolution?

If the GLA's Monitoring Officer decides that your complaint could be resolved informally, they will contact the Member you are complaining about to see whether the issue can be resolved without a formal assessment and investigation.

There are a range of actions that may be appropriate to resolve your complaint informally.

Some examples are:

the Monitoring Officer having a discussion with the Member you have complained about
arranging for the Member to do something which you have asked them to do
arranging a discussion between you and the Member
obtaining an apology from a Member.

It is therefore important that you tell us what action you think should be taken to resolve your complaint.

Do you think this complaint can be resolved informally? (Required)

Yes

Not sure

What action should be taken to resolve your complaint? (Required)

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