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Citizen Engagement Platform

Key information

Request reference number: 744

Date of response:

Summary of request

You requested:

1) Do you use a Citizen Engagement platform?

2) If so, what tools do you use?

3) How much do you spend annually on a Citizen Engagement tool?

4) Which month & year does your contract with your supplier end?

Our response:

MOPAC has identified two citizen engagement platforms relevant to your request.

TalkLondon –

Talk London is City Hall’s online community. This platform enables Londoners to have their say on big issues and help shape policy and future plans. This service is used by MOPAC to seek public input such as in the public consultation phase for the Mayor’s Police and Crime Plan. While MOPAC use TalkLondon, it is a shared platform procured and managed by the Greater London Authority for which MOPAC does not provide a financial contribution.

For information on the contract and annual spend, you may wish to make your request to the GLA directly. You can do this via emailing [email protected].

Public Attitude Survey –

While not a digital platform, MOPAC commission a Public Attitude Survey which acts as a key mechanism for citizen engagement. This is our face-to-face survey which interviews over 19,000 Londoners per year to measure the public’s attitude towards topics related to policing and crime.

Information relating to the procurement of this citizen engagement tool, including the contract length and value, is published online at PCD 1518 MOPAC Research Services Contract 2024-28 | London City Hall.

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