• Reference: 2011/3784
• Question by: Caroline Pidgeon
• Meeting date: 14 December 2011

Following polling conducted by ComRes published on 28 November 2011, why do you think that Londoners who don't believe London's transport infrastructure will cope during the Olympics outnumber those that do by two to one?

• Reference: 2011/3783
• Question by: Caroline Pidgeon
• Meeting date: 14 December 2011

The recent Rail Termini Passenger Survey records regular commuters as being those who make their journey to a rail terminus as few as 3 times a week. According to the most recent survey, what proportion of regular commuters travel to rail termini 3, 4 and 5 times a week?

• Reference: 2011/3782
• Question by: Caroline Pidgeon
• Meeting date: 14 December 2011

Which 'Key Bloggers' were on the list reported by the TfL press office to members of the TfL Environment, Corporate and Planning Panel in response to a request made at the May 2011 meeting?

• Reference: 2011/3781
• Question by: Caroline Pidgeon
• Meeting date: 14 December 2011

Outdated and complex mechanisms in London Underground passenger lifts are blamed for the 400 lift failures a year attributed to door defects frequently resulting in lengthy delays and passengers being trapped. When do you expect more reliable door mechanisms to be introduced on the network?

• Reference: 2011/3780
• Question by: Caroline Pidgeon
• Meeting date: 14 December 2011

The number of Lost Customer Hours on London Underground in 2011/12 is predicted to be close to 30 million - only marginally down on 2009/10 (after an 'exceptional' year in 2010/11). What level of Lost Customer Hours do you think Londoners should expect for 2012/13? What level do you consider would be acceptable?

• Reference: 2011/3779
• Question by: Caroline Pidgeon
• Meeting date: 14 December 2011

How will expenditure on events to celebrate 150 years of the London Underground demonstrate value for money while commuters are paying your heavy increases in fares?

• Reference: 2011/3778
• Question by: Caroline Pidgeon
• Meeting date: 14 December 2011

With work underway to look at co-location of Underground and Surface Control centres, are you aware of any lower-cost office space in Greater London than currently proposed at Palestra?

• Reference: 2011/3777
• Question by: Caroline Pidgeon
• Meeting date: 14 December 2011

Under the new 'Technology Enables Change' vision being developed by London Underground, passengers are set to lose ticket offices in favour of vague promises of staff deployment being 'dependent on customer demand levels acknowledging the varying characteristics of demand at different stations.' What guarantees can you offer passengers about the visibility of staffing and numbers of staff on the Underground?

• Reference: 2011/3776
• Question by: Caroline Pidgeon
• Meeting date: 14 December 2011

Following the successful Thames Festival this Autumn, what will you do to ensure that next year's festival will attract more visitors from across London?

• Reference: 2011/3775
• Question by: Caroline Pidgeon
• Meeting date: 14 December 2011

What risk do you perceive, having agreed a generous pay claim with Underground Unions, that strikes will still be threatened after the announcements that there will be reductions in staff numbers as part of the new 'technology vision' for London Underground.