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Vision Zero: Bus Service Controller Priority Policies

  • Reference: 2024/3449
  • Question by: Keith Prince
  • Meeting date: 10 October 2024
In Mayoral Question 2024/2877, I specifically asked you to provide me with 'TfL's specific policy that instructs bus operators to ensure their service controllers give bus driver welfare priority over their contracted headway targets.’ Can I assume that your inability to release this basic safety information to me is a confirmation that (a) this policy does not exist or (b) bus service controllers give priority to contracted headway targets over bus driver welfare?

Bus Driver Fatigue: Criteria for Determining Bus Drivers' Stand/Recovery Time at termini where TfL fails to provide a Bus Drivers' Toilet

  • Reference: 2024/3448
  • Question by: Keith Prince
  • Meeting date: 10 October 2024
My Mayoral Question 2024/2876 specifically asked you to provide me with "the criteria, code of practice or agreed timings applied to bus schedules for ensuring that "adequate stand time" is provided to bus drivers at termini on the 25 percent of London bus routes where TfL fails to provide bus drivers access to a toilet." Your response referred me to your response to Mayoral Question 2024/2873 which did not answer my question. Does this information even exist? How do you reconcile your inability to release this basic safety information to me with your 'ambitious' Vision Zero goals?

Bus Staff Appreciation Campaign

  • Reference: 2024/3447
  • Question by: Keith Prince
  • Meeting date: 10 October 2024
How do you reconcile TfL's support of Neighbourly Lab's "Bus Staff Appreciation Campaign" and the University of Sussex's research on "saying hello to a bus driver" with the horrendous conditions suffered by bus drivers revealed in the 21 September My London investigation headlined "Whistleblower London bus drivers ‘exhausted’ and ‘use faulty vehicles’ in ‘dangerous’ conditions"?

Poor Bus Driver Working Conditions: TfL 'continuing to invest' in Bus Driver Facility Assets

  • Reference: 2024/3446
  • Question by: Keith Prince
  • Meeting date: 10 October 2024
How do you reconcile your response to Mayoral Question 2024/2873 that 'TfL continues to invest in its bus driver facility assets' with a) the 29 June 2022 statement by TfL’s Head of Bus Business Development Tom Cunnington at the London Assembly Transport Committee that TfL has no plans and no budget to add toilets to 175 bus routes lacking toilets at one end – a point you further confirmed in your response to Mayoral Question 2023/2120 - and b) the information from your response to Mayoral Question 2024/2892 that "there is not a specific toilet working group" in the Tripartite...

Toilet Dignity: Contractual Criteria that must met be for TfL to cover Bus Driver Toilet Breaks

  • Reference: 2024/3445
  • Question by: Keith Prince
  • Meeting date: 10 October 2024
My Mayoral Question 2024/2873 specifically asked for you to provide the 'certain criteria that must be met for TfL to cover bus driver toilet breaks' that I have seen in internal communication from one of TfL's largest bus contractors. Please will you provide me with a copy of this 'certain criteria that must be met for TfL to cover bus driver toilet breaks'?

Poor Bus Driver Working Conditions: Adequate Time for Layover Period for Bus Routes on Bus Routes

  • Reference: 2024/3444
  • Question by: Keith Prince
  • Meeting date: 10 October 2024
How do you reconcile your responses to Mayoral Questions 2024/2872 and 2024/2873 with the chilling testimony of London bus drivers found in the 21 September 2024 My London Investigation headlined "Whistleblower London bus drivers ‘exhausted’ and ‘use faulty vehicles’ in ‘dangerous’ conditions"? For example: “if they’ve given you 10 minutes stand time, by the time you get there, you’ve got two minutes, and that’ll be the time you have to go to the toilet."

Toilet Dignity: 'Adequate' Time for Layover Period on Bus Routes without Bus Drivers Toilets at one end

  • Reference: 2024/3443
  • Question by: Keith Prince
  • Meeting date: 10 October 2024
In your response to Mayoral Question 2024/2872, you stated "The layover period built into a schedule provides adequate time for drivers to use facilities." Please provide me with any specific guidance TfL has issued to its bus contractors that clearly defines what constitutes "adequate time for bus drivers to use facilities" on – as per your response to Mayoral Question 2022/5376 – the at least 175 bus routes with no bus drivers’ toilet at one end. Does this guidance even exist? If not, please explain why not.

Toilet Dignity: Human Factors and Bus Contract Mileage Coding

  • Reference: 2024/3442
  • Question by: Keith Prince
  • Meeting date: 10 October 2024
In your response to Mayoral Question 2024/2872, you stated "Bus Operators work to a contractually set of mileage coding guidelines, with operators expected to code mileage losses which are within the operator's control as deductible." Please share any specific guidance TfL has issued to its bus contractors that clearly defines the circumstances under which the timing allowed for a bus driver toilet break is determined to be "within the operator's control" and that which is not. Does this guidance even exist? If not, please explain why.

Duty of Candour for TfL and its Contractors

  • Reference: 2024/3441
  • Question by: Neil Garratt
  • Meeting date: 10 October 2024
In Mayoral Question 2023/1355 (March 2023) I asked you, as TfL Chair, "to commit to drafting and enforcing a “Code of Candour” for TfL and its contractors that – analogous to existing statutes that have applied to the NHS and its contractors for years: (1) sets out specific requirements that TfL and its contractors must follow when things go wrong with safety including immediately informing the public about the incident; (2) provides reasonable support to those affected; (3) compels TfL and its contractors to provide truthful information and an apology when things go wrong". After 11 months of no response...

Misleading Statements made by Deputy Mayor of Transport - 29 May 2024

  • Reference: 2024/3440
  • Question by: Neil Garratt
  • Meeting date: 10 October 2024
During his Confirmation Hearing on 29 May 2024, your Deputy Mayor for Transport told the London Assembly "There are not many cities worldwide that take the kind of action we are, for example, working with drivers and the unions to ensure that we provide proper facilities for drivers to ensure that they are not fatigued....again, no other city is really doing this to the extent that we are." With the chilling testimony of London bus drivers found in the 21 September 2024 My London investigation entitled "Whistleblower London bus drivers ‘exhausted’ and ‘use faulty vehicles’ in ‘dangerous’ conditions", do you...
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