• Reference: 2023/4659
• Question by: Caroline Pidgeon
• Meeting date: 21 December 2023

Many customers caught up in the chaos of power outages on the Elizabeth line on the 7th December 2023 have complained of poor communication from TfL while they waited up to five hours to be evacuated. Why did the evacuation of some trains take so long to complete? What has been done to update evacuation procedures in light of this event? And what will be done to ensure communication with passengers in events such as this is clearer in the future?

• Reference: 2023/4658
• Question by: Caroline Pidgeon
• Meeting date: 21 December 2023

What work is being done to address the issues that led to massive disruption on the Elizabeth line on the 7th December 2023? Are there any scheduled improvements to the network rail infrastructure being expedited in response to this event?

• Reference: 2023/4657
• Question by: Caroline Pidgeon
• Meeting date: 21 December 2023

Christmas 2023 is upon us and many people suffering from loneliness will feel even worse over Christmas. How will you be supporting those who have no family to gather with over this year’s festive period?

• Reference: 2023/4656
• Question by: Caroline Pidgeon
• Meeting date: 21 December 2023

It has been reported that half of casualties from e-scooter collisions are found outside the zones where you are legally allowed to use them. What are you doing to ensure people are aware where you can legally use e-scooters and prevent further casualties?

• Reference: 2023/4655
• Question by: Caroline Pidgeon
• Meeting date: 21 December 2023

You recently activated the Severe Weather Emergency Protocol for the first time this winter. From 29 November 2023 to 4 December 2023, how many homeless people were supported into emergency accommodation, and can you please break down by borough?

• Reference: 2023/4654
• Question by: Caroline Pidgeon
• Meeting date: 21 December 2023

Residents have raised their concerns about this junction and feel this crossing is dangerous for pedestrians. What are your current plans for improvements to the crossing facilities at this junction?

• Reference: 2023/4653
• Question by: Caroline Pidgeon
• Meeting date: 21 December 2023

It has been reported that because people are leaning against the white walls at Elizabeth line stations, they are leaving marks. How are you ensuring this is regularly cleaned to ensure the stations remain fresh for decades to come?

• Reference: 2023/4652
• Question by: Caroline Pidgeon
• Meeting date: 21 December 2023

I welcome the partnership with British Institute for Learning Disabilities (Bild) and People First. What is the projected duration of the project and what is being considered as further engagement after the Survey which will close on 15 January 2024?

• Reference: 2023/4651
• Question by: Caroline Pidgeon
• Meeting date: 21 December 2023

What is your response to the 12 recommendations made by London TravelWatch in their new report “Out in London” which showed that 1 in 5 LGBTQ+ people experienced hate crime in the past year while travelling on public transport in London?

• Reference: 2023/4650
• Question by: Caroline Pidgeon
• Meeting date: 21 December 2023

What conversations have you had with Heathrow about their Airspace Modernisation plans?