Mayor’s Police and Crime Plan consultation

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1622 Londoners have responded | 18/12/2024 - 12/02/2025

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Discussion | Support for victims of crime in London

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The Mayor wants to make sure every victim of crime in London can access high-quality support. This is available to help them as they recover from their experience and throughout the criminal justice process.  

 Join the conversation 

  • What does good support for victims mean to you? 
  • What do you think makes victims feel unsupported?  
  • How can the police and other agencies better support victims of crime? 
  • What could the Mayor do to help support victims of crime? 

Alex, Chervonne and Dionne from MOPAC will be joining in the discussion below.  

Please don’t post any identifiable details or report incidents. You can find safeguarding and police information on our dedicated support page

What’s in the draft Police & Crime Plan? 

Some of the key commitments in the draft plan include: 

  • The Mayor will continue to commission general and specialist services for victims of different types of crime in London – and support these services to work more closely together to support the victim. 

  • Working with London’s Independent Victims’ Commissioner, Claire Waxman OBE, to continue to push for improvement in the services provided to victims of crime by the police and criminal justice system and ensure that the voices of victims are heard in all our work. 
  • Working with criminal justice agencies and other partners to reduce reoffending by addressing underlying causes such as addiction and mental health needs. 

The discussion ran from 18 December 2024 - 12 February 2025

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Comments (9)

Avatar for - Adelie penguin

I went to the police station because I lost an item, and was advised to by a councillor.  The police were unhelpful and refused to help and probably was the perpetrator of the theft.  While there I experienced chaos and intimidation.  There...

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I went to the police station because I lost an item, and was advised to by a councillor.  The police were unhelpful and refused to help and probably was the perpetrator of the theft.  While there I experienced chaos and intimidation.  There should be a physical place where you can see a staffed victim support hub free of intimidation and well resourced, not just sign posting.

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Avatar for - Koala

There is less support for victims of crime than there used to be several years ago.  Too few officers and too much paperwork?

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There is less support for victims of crime than there used to be several years ago.  Too few officers and too much paperwork?

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Avatar for - Sumatran elephant

The rise of knife crime and other forms of violence in London over the past 15 years has left countless families devastated, including my own. My son was murdered in 2009, and I received no support from the authorities or services in London...

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The rise of knife crime and other forms of violence in London over the past 15 years has left countless families devastated, including my own. My son was murdered in 2009, and I received no support from the authorities or services in London. It wasn’t until 2010, when I discovered Support After Murder and Manslaughter in Manchester, that I finally found some help. A decade later, I was fortunate to find a workshop in London designed to support families affected by violent crime, but it was soon shut down due to lack of funding.


 

Good support for families affected by murder and manslaughter means services that are accessible, compassionate, and able to guide victims through both the emotional journey of recovery and the often complex criminal justice process. The police and other agencies could do much more by providing timely, trauma-informed care to help victims heal. Additionally, the Mayor must ensure that funding for victim services and community-based programs is consistent and sustainable, so no family in London has to face such a tragedy without the support they deserve.


 

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Avatar for - Polar bear

Support needs to be London wide instead of varying by borough. Some services only help victims in selected boroughs leaving other victims without that support. Also waiting lists especially closed waiting lists aren't acceptable when...

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Support needs to be London wide instead of varying by borough. Some services only help victims in selected boroughs leaving other victims without that support. Also waiting lists especially closed waiting lists aren't acceptable when someone needs help and support. More practical support is needed as too often the focus is on emotional support which doesn't solve the problem 

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Avatar for - Sumatran elephant

1. We need to focus on preventing people entering the system by addressing their underlying causes of offending - this includes action on homelessness, and focus on people at risk of entering the criminal justice system due to their...

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1. We need to focus on preventing people entering the system by addressing their underlying causes of offending - this includes action on homelessness, and focus on people at risk of entering the criminal justice system due to their underlying vulnerabilities such as communication difficulties, SEND and mental health needs. This requires a joined up approach between criminal justice and health statutory services. 

 2. Victim support should include support on speech, language and communication, to ensure voices are heard, including:

  • The recognition that people with speech, language and communication needs may be actively targeted and experience abuse for longer because of difficulties explaining what has happened to them and accessing support;
  • The recognition that speech and language difficulties may be unidentified or undiagnosed, and as a result, reports from people with such difficulties may not have been taken seriously; and
  • The affirmation that the communication environment and any potential barriers should be considered.
  • The addition of “communication difficulties” as a potential barrier to victims disclosing information or seeking support. 
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Thank you for your response cmoser

Avatar for - Tiger

The support is rubbish. I been violently attacked in my own home, which has left me with broken leg, so I am unable to work anymore. Criminal injury compensation was rejected, they very clever how they use English language as an excuse to...

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The support is rubbish. I been violently attacked in my own home, which has left me with broken leg, so I am unable to work anymore. Criminal injury compensation was rejected, they very clever how they use English language as an excuse to find , in order to reject your claim. 
I been robbed in my own residency, again not enough evidence. They so useless. All I'm hearing is you might need to contact the police. What do they say ( this was my MP from Westminster who is Labour party). Every one protecting them self only. Shame of the world. 

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Sorry to hear about your experience Artspill8. Did you feel there was a disconnect between the services that should be supporting you?

Avatar for -

There have been two term served by this Mayor and we have still have increasing rates of violent crime wit a lot of talk and no action.

 

Perhaps the money spent on vanity projects should be better spent putting bobby's back on the beat.

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There have been two term served by this Mayor and we have still have increasing rates of violent crime wit a lot of talk and no action.

 

Perhaps the money spent on vanity projects should be better spent putting bobby's back on the beat.

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Timeline

STAGE: City Hall challenge

Mayor publishes his draft Police and Crime Plan

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STAGE: Evidence gathering

Policing and community safety in London

Happened
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Londoners have responded 1622 times

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Public consultation event from 6-8pm (online)

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Public consultation event from 6-8pm (online)

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Women's workshop from 6-8pm (online)

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Public consultation event from 6-8pm (in person)

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Public consultation event from 6-8pm (online)

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STAGE: Policy published

The Mayor's Police and Crime Plan 2025-2029 published

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Read the Plan