Staying safe online and other useful guidance

At the Greater London Authority (GLA), we are committed to the welfare and safeguarding of children, young people and adults both in the offline and online context. Find out more about Talk London’s community guidelines and privacy policy. 

There are a lot of organisations out there that can provide help and advice on a range of topics. The selection of organisations listed below are not linked to the GLA, but are able to provide tailored support. 

Reporting crime

If you or somebody you know are in immediate danger, please always call the police on 999. 

• To report a crime to the Metropolitan Police Service you can visit http://www.met.police.uk or call 101.
• You can also give anonymous information to Crimestoppers on 0800 555 111 or by visiting https://crimestoppers-uk.org.

If you would like to access further support in relation to crime or antisocial behaviour, the London Victim and Witness Service (LVWS) provides support and advice for adult victims and witnesses of crime. This service operates a 24-hour support line on 0808 168 9291, or you can live chat with an advisor by visiting https://www.londonvws.org.uk/contact-us.   

You can also get more information about the range of services available to those affected by crime by visiting https://www.londonvws.org.uk/directory     

Specialist support

• Rape Crisis England and Wales (support for victims and survivors of sexual violence): 0808 802 9999 or www.rapecrisis.org.uk  
• The Havens (specialist centres for those who have been sexually assaulted): 020 3299 6900 or www.thehavens.org.uk.   
• National Domestic Abuse Helpline (24 hours): 0808 2000 247  
• Women’s Aid (domestic abuse and sexual violence services): www.womensaid.org.uk  
• Refuge (support for women and children experiencing domestic violence): www.refuge.org.uk.   
• National Stalking Helpline (Suzy Lamplugh Trust): 0808 802 0300 or https://www.suzylamplugh.org
• Honour Based Abuse Helpline (Karma Nirvana): 0800 5999 247 or https://karmanirvana.org.uk/
• Forced Marriage Unit Public Helpline: 020 7008 0151 or https://www.gov.uk/stop-forced-marriage
• NSPCC Female Genital Mutilation Helpline: 0800 028 3550 or https://www.nspcc.org.uk/what-is-child-abuse/types-of-abuse/female-genital-mutilation-fgm/
• FORWARD UK (advice and support for women and girls affected by any form of violence): 0208 960 4000 or https://www.forwarduk.org.uk/i-need-help/
• Men’s Advice Line (advice for men experiencing domestic violence): 0808 801 0327 or www.mensadviceline.org.uk  
• Survivors UK (support to survivors of male rape and sexual abuse): 0203 598 3898 or www.survivorsuk.org.   
• Galop (support for LGBT+ people facing abuse): 020 7704 2040 or www.galop.org.uk.   
• Sign Health Domestic Abuse Service (support for deaf people experiencing or who are survivors of domestic abuse): voice/textphone 020 3947 2601 or text 07800 003421, or visit: https://signhealth.org.uk/with-deaf-people/domestic-abuse/domestic-abuse-service/ 
• The Samaritans (support for anything that’s troubling you): 116 123 or www.samaritans.org  
• NSPCC (advice if you’re worried about a child): 0808 800 5000 or www.nspcc.org.uk  

General online safety advice 

• Safer Internet Centre  https://www.saferinternet.org.uk/ 
• Get Safe Online https://www.getsafeonline.org/ 
• Internet Matters - https://www.internetmatters.org/ 

Reporting abuse  

• Child abuse imagery -  The Internet Watch Foundation https://www.iwf.org.uk/ 
• Child grooming - National Crime Agency – https://www.thinkuknow.co.uk/ 
• Racist material - True Vision http://www.report-it.org.uk/home 

Other useful guidance 

• City Hall's hub with info about help you can get if you’re in financial difficulty - https://www.london.gov.uk/cost-living-hub
• Citizens Advice https://www.citizensadvice.org.uk/