London rental e-scooter trial

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1162 Londoners have responded | 05/07/2023 - 17/10/2023

A group of people riding e-scooters

Rental e-scooters in London – join the conversation on London’s rental trial

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Have you seen rental e-scooters around London? They are two wheeled scooters with small, electric motors, available from approved operators Dott, Lime and TIER. 

Rental e-scooters are the only legal way to ride an e-scooter in London.  

They are part of a national trial of e-scooters – approved by the Department of Transport – which enables people to use greener transport.  

Scroll down to read more about the trial and add your comments at the bottom. 

London’s rental e-scooters have been available since June 2021. You can rent them in these 10 boroughs: 

  • Camden
  • City of London 
  • Ealing 
  • Hammersmith and Fulham 
  • Kensington and Chelsea 
  • Lambeth 
  • Richmond upon Thames 
  • Southwark 
  • Tower Hamlets 
  • Westminster 

Safety is at the heart of London’s e-scooter trial. Rental e-scooters in London have safety features which exceed the minimum standards set by the Government, including: 

  • The speed limit is capped at 12.5 miles per hour 
  • Lights at the front and rear are always switched on during any rental 
  • Drivers must be 18+ and hold a valid driver’s licence (provisional or full) 
  • Unique identification number on every vehicle in case of any problems 

Following a new TfL report on the first 18 months of the trial, City Hall is working with Transport for London’s E-scooter Trial Team to learn more about Londoners’ views of the rental scheme so far. 

Lizzy from TfL and Vanessa from City Hall will be reading your comments and sharing them with rental scheme operators and boroughs to help make the scheme better. Your ideas will also feed into the evaluation of the trial. The team aren’t able to feedback on private scooters as this is not within their remit.

Join our discussion

  • What do you think of the e-scooter rental scheme in London?  
  • Have you rented an e-scooter in London before? What did you use if for? Or why haven’t you yet given it a go?  
  • If you have rented an e-scooter in London before, what was your experience like? How likely or unlikely are you to do this again and why? 
  • If you haven’t rented an e-scooter in London before, how likely or unlikely are you to do this in the future? Why? 
  • If you live, visit, work or study in one of the boroughs where rental e-scooters are available, what has been the main impact of the scheme? Has this been positive, negative or neutral and if so, why? 
  • Have you seen or used rental e-bikes provided by Dott, Lime, TIER and Human Forest around London? If so, how do you think they compare to rental e-scooters?   

The discussion ran from 12 July 2023 - 17 September 2023

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Comments (442)

Avatar for - Tiger

Electric scooters are a menace, you can’t hear them and they are ridden recklessly on the pavement weaving in and out of pedestrians. They should be restricted to cycle lanes and roads. They look unsafe for users and for those around them...

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Electric scooters are a menace, you can’t hear them and they are ridden recklessly on the pavement weaving in and out of pedestrians. They should be restricted to cycle lanes and roads. They look unsafe for users and for those around them. I am very happy the rental scheme is not in Enfield.

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Avatar for -

The scooters are a menace to pedestrians. They are often ridden on the pavements, with no attention to safety, and when they get to their destination, they are often just dumped, blocking the pavements.

 

E-scooters should be considered a...

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The scooters are a menace to pedestrians. They are often ridden on the pavements, with no attention to safety, and when they get to their destination, they are often just dumped, blocking the pavements.

 

E-scooters should be considered a public health hazard!

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Sick and tired of seeing these e scooters dumped on pavements, dangerous for a blind person plus no regard for pedestrians 

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Sick and tired of seeing these e scooters dumped on pavements, dangerous for a blind person plus no regard for pedestrians 

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Avatar for - Adelie penguin

The issue with e-scooters isn’t the hired licensed ones, the issue with them is unlicensed ones being ridden in the pavements in a reckless manor. The police should be confiscating and removing them from the streets as a minimum of not...

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The issue with e-scooters isn’t the hired licensed ones, the issue with them is unlicensed ones being ridden in the pavements in a reckless manor. The police should be confiscating and removing them from the streets as a minimum of not prosecuting the riders as they would someone driving a car or riding a motorbike in that way. 

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Avatar for - Orangutan

To what extent does a licensed rental scheme help enforcement against scooting on pavements? Can you report a sighting at a particular location and time and it be traced to a user via card details etc?

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To what extent does a licensed rental scheme help enforcement against scooting on pavements? Can you report a sighting at a particular location and time and it be traced to a user via card details etc?

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Avatar for - Adelie penguin

@cedders The licensed scooters have an identification number so yes in effect you can report the date, location, time and the number and they should be able to be traced from who rented as all the renters have to have a drivers license...

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@cedders The licensed scooters have an identification number so yes in effect you can report the date, location, time and the number and they should be able to be traced from who rented as all the renters have to have a drivers license supposedly! 

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