The new Talk London

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Welcome to the new Talk London

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After a few surveys, several rounds of user testing and a discussion with some sneak peeks of our new designs, we’re very happy to welcome you to the new Talk London! 

The platform is still in beta version, which means that it is not the final version and more edits and updates will follow. 

Our old platform last got a make-over in 2017 and the technology it was running on needed a full upgrade. We used the opportunity to make improvements based on your feedback. 

What’s new?

  • A fresh design, but we kept our familiar pink colour as so many of you told us you liked that.  

  • Big consultations are now gathered on an ‘issue page’, where you can read more about the background, see the different stages in the timeline and find all the related surveys and discussions together. This was a new feature a lot of you were keen to see.  The page you’re on now is an issue page, and going forward this is how we’ll present our work. 

  • Lots of you told us you don’t always comment on our discussions, so we’ve created new and easy ways to have your say. To show your support for another member’s comment or idea, you can now click the little arrow to ‘upvote’ it or click the heart icon to show you care.  

As always, your feedback is very welcome! It will help us improve Talk London over the next few months, as we continue to shape our new platform. 

What do you think of our new online community platform? What features are you most looking forward to use? 

Tell us in the discussion below. 

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Comments (161)

Avatar for - Ringed seal

Took far too long to access the site & a password that long is very off putting

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Took far too long to access the site & a password that long is very off putting

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Avatar for - Staghorn coral

The registrtion /login process is awful. It must have taken 10 minutes to go through all the hoops. Plus I couldn't use more normal email address (not valid or somesuch). Why is so much personal data needed? I really hope your security...

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The registrtion /login process is awful. It must have taken 10 minutes to go through all the hoops. Plus I couldn't use more normal email address (not valid or somesuch). Why is so much personal data needed? I really hope your security is upto scratch.

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Avatar for -

The password requirements are ridiculous, there is no critical information held here allow the password to be simpler and I can decide how complex it needs to be.

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The password requirements are ridiculous, there is no critical information held here allow the password to be simpler and I can decide how complex it needs to be.

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Avatar for -

Thank you for your feedback. We're sorry to hear that our password requirements are causing frustration.

Your Talk London account contains your personal data and is protected by a password.

City Hall introduced a new password policy on 4 December 2019, to strengthen its approach to preventing unauthorised access to our systems. Our password policy complies with the latest guidance from the National Cyber Security Centre.

We hope this helps explain our requirements.
Talk London

Avatar for - Atlantic cod

What should we do?

Avatar for - Monarch butterfly

Thank you for creating the platform - a first step towards a modern and inclusive local administration.

A small suggestion: at present there is no search function. This makes it difficult to ensure that posting a new threat doesn't...

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Thank you for creating the platform - a first step towards a modern and inclusive local administration.

A small suggestion: at present there is no search function. This makes it difficult to ensure that posting a new threat doesn't duplicate something already posted by someone else.

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Avatar for -

This is not the most computer friendly site. With only 72 comments so far, it seems as if there should be a way that you can condense them, so that there are more then 2 per page. As an outsider, not living in England, it would be helpful...

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This is not the most computer friendly site. With only 72 comments so far, it seems as if there should be a way that you can condense them, so that there are more then 2 per page. As an outsider, not living in England, it would be helpful for me, too, trying to find out what is happening in the neighborhoods that I like to frequent when I go to your area, not that I am able to get there at all with the pandemic.

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Avatar for - Orangutan

It would be good if the site stated what topics of surveys were open as I have found a lot closed.

However I am grateful that there is a platform, which I only discovered today, where we can have our own voice and stand together to make...

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It would be good if the site stated what topics of surveys were open as I have found a lot closed.

However I am grateful that there is a platform, which I only discovered today, where we can have our own voice and stand together to make living a better experience.

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Avatar for - Sumatran elephant

This is not so easy to navigate around and cumbersome. Please do.it better.

Avatar for - Sumatran elephant

Its good to get diverse views. I hope to discuss more about the impact of HS2 on our neighbourhood.

Avatar for - Staghorn coral

Stuck on a ^^^^^% loop
Trying to change password 99+ times. Gggrrrrr

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Stuck on a ^^^^^% loop
Trying to change password 99+ times. Gggrrrrr

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Avatar for -

Hi Vivian

We're sorry to hear about the password issues, thanks for letting us know. We've had a few reports from other members too and we're looking into this now.

Talk London

Avatar for - Sumatran elephant

It's annoying it sends you round and round complete my profile done twice!

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It's annoying it sends you round and round complete my profile done twice!

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Avatar for - Sumatran elephant

Me too. Nearly gave up. Needs tombe more user friendly.

Avatar for - Amur leopard

"Someone" asks why I have a problem being pushed out of the way on the pavement by a cyclist. For a start, it's against the law - not that that seems to matter. And where does "Someone" think I should have gone? leapt into the road? I didn...

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"Someone" asks why I have a problem being pushed out of the way on the pavement by a cyclist. For a start, it's against the law - not that that seems to matter. And where does "Someone" think I should have gone? leapt into the road? I didn't hear the cyclist behind me, wasn't aware of her until she nudged me out of the way.
If a cyclist lacks the courage to ride in the road they should walk, as I do.
And there's cyclists who don't stop at lights controlled pedestrian crossings when the lights turn green for pedestrians, just pedal straight through

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Avatar for -

As long as they are easy. All that about Passwords shows you don't understand the problems of us who are on medication!

Avatar for - Tiger

More police officers are needed near massive places of worship i.e. East London Masjid

Avatar for -

Good concept but interface does not seem to work for me. Would like to vote some ideas up by clicking on the up arrow: nothing happens (?)

Avatar for -

Thank you for your feedback. To vote contributions up or down, simply click on the arrows (or on the heart). You should see the number of arrows or hearts go up.

It's not too late to share your ideas to reimagine your local area - you can get involved here: https://www.london.gov.uk/talk-london/share-your-ideas-reimagine-london

Thank you,
Talk London

Avatar for - Monarch butterfly

The main site design is fine but the way in which you access the comments list on a phone is as others have said pretty clunky. Was it designed for desktop/tablet and then repurposed?? Needs rethinking as many including me use their phone...

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The main site design is fine but the way in which you access the comments list on a phone is as others have said pretty clunky. Was it designed for desktop/tablet and then repurposed?? Needs rethinking as many including me use their phone for this sort of interaction. All about Ux !

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Avatar for - Staghorn coral

The site is very difficult to navigate. I can’t find the space to contribute nor can I find all the suggestions already made. A simpler site would be helpful.

Avatar for -

This site is incredibly clunky to use. It is not recognising me , i cannot understand how to navigate, it says i must log in when i am logged in

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This site is incredibly clunky to use. It is not recognising me , i cannot understand how to navigate, it says i must log in when i am logged in

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Avatar for -

Do full community energy mapping, review all life between buildings, copy what Rotterdam docks are doing, write a full detailed inclusive tram strategy

https://clivedurdle.wordpress.com/2021/05/07/space-flight-and-the-way-o…

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Do full community energy mapping, review all life between buildings, copy what Rotterdam docks are doing, write a full detailed inclusive tram strategy

https://clivedurdle.wordpress.com/2021/05/07/space-flight-and-the-way-o…

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Avatar for - Leatherback sea turtle

Has anyone heard how much childcare costs? More than £1000 per month per child. In Europe it is free or much much cheaper or funded by the state or government.
Child care should be reasonable to support families and working parents. Some...

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Has anyone heard how much childcare costs? More than £1000 per month per child. In Europe it is free or much much cheaper or funded by the state or government.
Child care should be reasonable to support families and working parents. Some parents have no option but to stay at home solely to save on childcare. Should it be unaffordable to have children and get care so parents can work fulltime or part time?

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Timeline

STAGE: Evidence gathering

Help improve Talk London

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Londoners have responded 423 times

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Member interviews and focus groups

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Help improve Talk London

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Londoners have responded 430 times

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The new Talk London

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Londoners have posted 61 comments

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User testing sessions with members

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STAGE: You said, we did

Your feedback on the new Talk London

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STAGE: Latest news

New Talk London launches

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Welcome to the new Talk London

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Londoners have posted 161 comments

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