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Reference:
2007/2727
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Question by:
Elizabeth Howlett
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Meeting date:
14 November 2007
A constituent has had cavity wall insulation done under the British Gas/GLA scheme. When he applied for the £100 refund offered, he was told he should contact Wandsworth Council. On contacting Wandsworth he was informed that the payment comes from the GLA. On contacting the GLA again on 0845 070 5059 he was then told that Wandsworth was 'entirely wrong and were trying to avoid paying'. What is the point of these initiatives if the people running them haven't a clue about the administration ' or was this a deliberate mistake given your often voiced antipathy to Wandsworth Council? How...