• Reference: 2012/0802
• Question by: Caroline Pidgeon
• Meeting date: 14 March 2012

In answer to my question 297/2012 your examples of one-way streets converted to two-way operation for cyclists related to roundabouts. Does your answer mean that there were in fact no TfL one-way streets converted to two-way operation for cyclists in 2011?

• Reference: 2012/0801
• Question by: Caroline Pidgeon
• Meeting date: 14 March 2012

In your answer to MQT 297/2012 you state that converting one way streets to two way streets for cyclists is currently difficult due to DfT regulations. Please could you state exactly which DfT regulations make this difficult and what efforts you have made to have these regulations amended?

• Reference: 2012/0800
• Question by: Caroline Pidgeon
• Meeting date: 14 March 2012

In your answer to MQT 1906/2011 you stated "I am confident we can make progress on this issue". What progress, if any, have you managed to make in persuading the Royal Parks Agency to extend provision for cycling throughout the Royal Parks?

• Reference: 2012/0799
• Question by: Caroline Pidgeon
• Meeting date: 14 March 2012

Could you please detail how many users of the Barclays Cycle Hire scheme have been overcharged as a result of faulty sensors on the docking stations, since the introduction of the scheme?

• Reference: 2012/0798
• Question by: Caroline Pidgeon
• Meeting date: 14 March 2012

For each phase of the scheme please provide a table which shows: a) The total cost of each phase b) How much money TfL contributed c) How much money Barclays contributed d) How much money London Boroughs contributed

• Reference: 2012/0797
• Question by: Caroline Pidgeon
• Meeting date: 14 March 2012

Could you please explain why this Oyster information leaflet contains no mention of how customers can claim refunds on their Oyster cards?

• Reference: 2012/0796
• Question by: Caroline Pidgeon
• Meeting date: 14 March 2012

Could you please explain why this Oyster information leaflet contains no mention of railcards that passengers can load onto their Oyster cards to get discounts?

• Reference: 2012/0795
• Question by: Caroline Pidgeon
• Meeting date: 14 March 2012

In the leaflet you state 'Our aim is to ensure that Oyster charges the lowest fare. Where it doesn't we will refund the difference?' Can you please clarify what is meant by this?

• Reference: 2012/0794
• Question by: Caroline Pidgeon
• Meeting date: 14 March 2012

In this leaflet you state that Oyster is 'the cheapest way to pay for a single fare'. Can you confirm that no Londoners will be excluded from the cheapest fares by promising that Oyster cards will always offer the cheapest way to travel?

• Reference: 2012/0793
• Question by: Caroline Pidgeon
• Meeting date: 14 March 2012

What is the purpose of this leaflet?