• Reference: 2024/2893
• Question by: Neil Garratt
• Meeting date: 12 September 2024

In your response to Mayoral Question 2024/2238, you mentioned that TfL, "developed an enhanced Engineering Quality Monitoring (EQM) process to actively monitor performance, which started this month". Can you provide me with some further detail about the EQM process, including a description of how the EQM process's success or failure is monitored?

• Reference: 2024/2892
• Question by: Neil Garratt
• Meeting date: 12 September 2024

In response to Mayoral Question 2024/2238, you stated, "Bus operators have a duty of care to their staff and customers, and they’re expected to review their working practices regularly to ensure they always maintain safe operations.” How often and by what means does TfL monitor and review these working practices to ensure bus operators maintain safe operations? Please note that I've been informed by bus drivers that TfL's Tripartite Toilet Working Group hasn't met for 18 months.

• Reference: 2024/2891
• Question by: Neil Garratt
• Meeting date: 12 September 2024

Does TfL include footwell cameras as part of its 'world leading' Bus Safety Standard?

• Reference: 2024/2890
• Question by: Neil Garratt
• Meeting date: 12 September 2024

How many buses in TfL's bus fleet have footwell cameras installed?

• Reference: 2024/2889
• Question by: Neil Garratt
• Meeting date: 12 September 2024

How do you reconcile TfL's (a) mandating installation of footwell cameras across its entire contracted bus fleet and (b) funding of studies and research on pedal confusion since at least 2011 with your statement in Mayoral Question 2024/2233 that, "Pedal application events are rare"?

• Reference: 2024/2888
• Question by: Neil Garratt
• Meeting date: 12 September 2024

TfL's newly appointed Director of Buses was hired from Transport UK (formerly Abellio) where she played a key executive role managing that company's bus contracts with TfL. Her immediate predecessor at TfL was just appointed to the Board of Directors of TfL's largest Contractor, Go Ahead. TfL's longest-serving former MD of Surface Transport has been a director of bus contractor RATPDev for years. Given the failing safety performance of TfL's contracted bus operation, do you think it is in the public interest to allow a revolving door to exist between TfL and its contracted bus operators? Is it conceivable that...

• Reference: 2024/2887
• Question by: Neil Garratt
• Meeting date: 12 September 2024

In your long-delayed response to Mayoral Question 2023/3342, you stated, "TfL has since asked the International Bus Benchmarking Group (IBBG) members for their experiences of pedal application error". Please will you provide me with copies of these requests and the responses that TfL received?

• Reference: 2024/2886
• Question by: Neil Garratt
• Meeting date: 12 September 2024

In response to Mayoral Question 2024/2235, you stated, "Transport for London is the only authority mandating the use of pedal cameras on buses and they have been fundamental to first understanding the risk, and then to informing the development of solutions to prevent and mitigate it." According to data TfL has made available on its website, it has been funding research on pedal confusion since 2011. Over the past 13 years, does TfL have (a) any better understanding of the risks or (b) any solutions to prevent and mitigate pedal confusion? Please elaborate on any progress made or reasons why...

• Reference: 2024/2885
• Question by: Neil Garratt
• Meeting date: 12 September 2024

Following up your response to Mayoral Question 2024/2237, isn't TfL outsourcing consideration of creating a London Bus Crash Investigation Unit to the Bus Centre of Excellence – a DfT-funded Bus Industry Trade Association that itself says it's "by the industry for the industry" – just 'doubling down' on TfL's – in my view – dubious outsourcing of bus crash investigations to the companies directly involved in these frequent incidents?

• Reference: 2024/2884
• Question by: Neil Garratt
• Meeting date: 12 September 2024

In your response to Mayoral Question 2023/0930, you stated, "the type of shift being worked at the time of an incident is not information that is routinely captured as part of the bus operator’s initial incident reporting to Transport for London (TfL)". In your response to Mayoral Question 2023/1655, you stated, "I have asked Transport for London to explore the feasibility of introducing 'the type of shift being worked' as part of its new incident reporting and investigation system requirements". Can we presume that TfL is now collecting this critical safety performance data from its bus contractors? If not, why...