• Reference: 2016/4460
• Question by: Navin Shah
• Meeting date: 16 November 2016

A recent survey completed by union members suggests there has been an increase in both verbal abuse and physical violence over the past few months. This is attributed to closure of ticket offices. What is TfL's response to eliminate this situation and can you please explain what measures have been put in place to address this?

• Reference: 2016/4459
• Question by: Navin Shah
• Meeting date: 16 November 2016

I welcome this trial planned at Northwood Station. How do you plan to assess the outcome and what are your plans to consult commuters about its effectiveness. When will the details of the trial be published?

• Reference: 2016/4458
• Question by: Navin Shah
• Meeting date: 16 November 2016

Road congestion has risen up to 40% in the last 4 years. This is bad news for both public transport users and other road users. What effective measures are being taken to alleviate this problem?

• Reference: 2016/4457
• Question by: Navin Shah
• Meeting date: 16 November 2016

The completion of a number of major road projects and the introduction of the Hopper fare on buses are expected to have a positive effect on passenger numbers. Can you update me on bus usage and whether we are on course for an increase this year?

• Reference: 2016/4456
• Question by: Navin Shah
• Meeting date: 16 November 2016

Hard Brexit is estimated to cost the Treasury up to £66bn a year. Do you have a view on what the estimated cost to London is and what do you think will be the economic upheaval from Hard Brexit?

• Reference: 2016/4455
• Question by: Navin Shah
• Meeting date: 16 November 2016

Is it your technical-only opinion that this road corridor is wide enough to be reconfigured in the future, to retain the current ten lanes of traffic, but also fit in segregated tram lines?

• Reference: 2016/4454
• Question by: Navin Shah
• Meeting date: 16 November 2016

This TfL road was built as a future motorway (called the M15 instead of the A406). How much narrower are lanes on a 40-mph TfL dual carriageway, compared to what was built at Brent Cross in the 1970s? Is there any technical-only reason why lanes could not be narrowed, to reduce unlawful speeding and to widen the central reservation (for a noise and pollution-reducing shrub strip, and for footings for over-bridges)?

• Reference: 2016/4453
• Question by: Navin Shah
• Meeting date: 16 November 2016

If offered one fewer bus lane, plus a 'promise' the missing one could be cantilevered on the side later, would you reject that offer? Would TfL (or its successor body) have to pay for the extra lane? Would natural deterioration of the bridge structure in its harsh environment mean it would become impossible to add the extra lane anyway?

• Reference: 2016/4452
• Question by: Navin Shah
• Meeting date: 16 November 2016

What is your preferred number of traffic lanes on the proposed road bridge over the North Circular Road at Brent Cross? Do you want two bus lanes? Would you settle for fewer? If so, why?

• Reference: 2016/4451
• Question by: Florence Eshalomi MP
• Meeting date: 16 November 2016

The Airports Commission believe that the cost of providing surface access at Heathrow is £5bn. TfL has estimated it to be £15-20Bn. The difference is because the Airports Commission assumes some un-approved and un-funded projects will have been built before the third runway becomes operational. Projects such as Crossrail 2 and the Bakerloo Line extension. Can you confirm both projects remain un-approved and un-funded?