• Reference: 2019/9231
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Changes to the Regulatory Reform (Fire Safety) Order and the Housing Health and Safety Rating System have now been passed by Parliament, which came into force on 23 January this year Joint inspection from fire and rescue services, the Health and Safety Executive and local authorities are now able to enforce removal of dangerous cladding. What progress is being made in setting up teams in London?

• Reference: 2019/9229
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Do you agree that there is no reason now, with the bendy buses gone and one fewer bus route stopping there, for the two bus stops outside the Mornington Crescent tube station not to be reunited, to serve the 24, 27, 29 And 134 more conveniently, especially for older people who presently have to make a run for the bus stop for the next bus?

• Reference: 2019/9228
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Uber make it virtually impossible for customers to make an email complaint or indeed any other kind of complaint. Will you investigate this and require them to operate an accessible complaints process?

• Reference: 2019/9227
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Constituents have raised that Uber are operating unlawful discriminatory practices against wheelchair users, in requiring them to book larger, far more expensive cars unnecessarily, when asked to carry light, small travelling wheelchairs which would fit in an ordinary vehicle. Will you investigate this practice, and take action to stop Uber discriminating against passengers with disabilities?

• Reference: 2019/9226
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Further to your answer to Question No: 2017/2921 ‘When do you expect to go to consultation on the long-promised pedestrian and cycling improvements to the junction?’ Your response being: ‘Following my response to MQ 2017/1798, further detailed traffic modelling work is now required. Public consultation will follow the completion of this work and is currently planned for early 2018.’ What is the present position in effecting long overdue pedestrian and cycle safety improvements to this junction?

• Reference: 2019/9225
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Reducing the 25 bus route from Oxford Circus to Holborn is making it harder for travellers from East London to get to the West End. Experience shows that travellers who get one before Mile End do not benefit from the hopper fare, and in effect are paying twice for the same journey, as it is more than an hour before they tap in on the 25 bus, then tap in again for the next bus to take them on to Oxford Circus. What do you plan to do about this to ensure a fair fare?

• Reference: 2019/9224
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Transport for London has expressed an intention to work with Camden to develop new plans to improve safety for all users at the Swiss Cottage gyratory system, including focus on completing certain sections of the former CS11 proposal including the Swiss Cottage gyratory. Will this include blocking the Avenue Rd side of the A41 to all traffic except buses and cycles, especially bearing in mind Transport for London’s decision to tell the 100 Avenue Rd Construction Working Group meeting that it may let lorries use the A41 (Avenue Rd) to access the site, to a greater extent and duration than...

• Reference: 2019/9223
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Do you agree that it is important that Transport for London maintain a working telephone system for complaints, for those who do not have access to email, or would prefer to speak to someone? What then is the best customer contact number, and how do you rate performance for handling calls?

• Reference: 2019/9222
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Will you make a statement on when you expect the new trains to be available and running on the line? How much longer will passengers have to put up with a sub-standard service?

• Reference: 2019/9221
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

How many complaints about increased tube noise have Transport for London received from Hendon Central, namely Prothero Gardens and Quadrant Close? What assessment has been made of the cause of an increase in tube noise there?