• Question by: Graham Tope
• Meeting date: 27 February 2002

It is also the focus of the press releases, for instance, from your office. Can I give you an example? The GLA staff were recently required to complete an equalities monitoring questionnaire. Can you tell us why that did not include any questions about sexuality? If you are not collecting that information, how do you expect to be able to deal effectively with the issues and concerns of employees?

• Question by: Graham Tope
• Meeting date: 27 February 2002

Would you accept that the very high high-profile concentration on race issues, important though they are, gives the impression that other equality issues are somehow less important?

• Question by: Mike Tuffrey
• Meeting date: 13 March 2002

The question was not about precise routes and the precise boundary. The question was about the culture change that is required in Street Management around consultation. They are at it at present consulting on waiting restrictions along Albert Embankment, Lambeth Bridge, Lambeth Palace Road and Lambeth Road, a very tight deadline for response, and no mailings to somebody like St Thomas' Hospital, as far we can tell, who are very affected by that. So the question was, if I can repeat it, what have you done and what do you propose to do to change the culture within Street Management...

• Question by: Mike Tuffrey
• Meeting date: 13 March 2002

You mentioned the infamous Kennington meeting, which was a specific instance I was going to ask you about, but it is a good example of the problems that there are, particularly in Street Management, around the attitude to consultation. You talked about the legacy of attitudes to consultation. In my view it requires a complete culture change, and these are the people who are going to be responsible for putting in the congestion charging scheme. You have been responsible now for Street Management for long enough in our view to have achieved some change in that legacy of attitudes, so...

• Question by: Lynne Featherstone
• Meeting date: 13 March 2002

Then all I am saying is you have to ensure, in your role as Chairman of Transport for London, that TfL now does engage in a different way because I think TfL, for what it's worth, are doing a good job but they are not going out and selling it and the danger is because of soured relationships, that a whole range of boroughs around London are going to take umbrage and make life difficult. The sensible way forward is to deal properly with local people at the local level and not to have what has come over as a...

• Question by: Lynne Featherstone
• Meeting date: 13 March 2002

What I am getting at is that on one hand you are saying TfL has developed a better culture and are ready to engage in proper consultation before decisions are made, but your quote on consultation generally is, "I"m rather cynical about this exercise, we all go through it, we all pay lip service'. So there is a bit of a dichotomy between what you say and what you do, is there not?

• Question by: Lynne Featherstone
• Meeting date: 13 March 2002

At a meeting with Derek Turner recently I suggested to him that it might be an idea for TfL to take a pro-active role in consultation because as you would know recently from a meeting we all had with you around the A243 in Kingston, it ends up as a huge problem if you don't deal with it properly at the beginning. So I suggested he went and held a public meeting with locally elected representatives, with all the local people, with all the parties, and the Council and he said, "What a good idea". But there is a cultural...

• Question by: Lynne Featherstone
• Meeting date: 13 March 2002

I have got issues around Sutton and Tower Hamlet and Camden but I will deal with those in a written question, but did you actually take any action because last time you said, "Name me names of people that have refused to meet". I named you names in writing, I never got a response and you seemed to take no action so after this meeting when I name you names again, you can assure me that you will take up my suggestion.

• Question by: Lynne Featherstone
• Meeting date: 13 March 2002

Thank you, I welcome that, but it is somewhat overdue because relationships have soured because of some of the consultations that have gone wrong and relationships between Transport for London and the boroughs at local level have not gone well and I have tackled you before in Mayor's Question Time over specific instances in boroughs around London where TfL have actually refused to meet with locally elected representatives or local people for that matter. So I have some questions arising from issues around London. In the new protocol or guidance, I assume you accept that local councillors and local councils...

• Question by: Roger Evans
• Meeting date: 13 March 2002

As she may not be here in 2010, have you broken down that strategic objective into year-by-year targets? If you haven't set targets on a year-by-year basis, how will you know - if you have to replace her - whether you're doing it fairly or not. This is an accountability thing and this accountability thing is not your strong point, is it?