• Question by: Graham Tope
• Meeting date: 17 September 2003

): A number of borough councils, certainly Liberal Democrat run ones, have a hotline that members of the public can ring and report graffiti, abandoned vehicles, rubbish and so on. Does TfL have such a hotline and if it does not, will you institute one?

• Question by: Elizabeth Howlett
• Meeting date: 17 September 2003

Mr Mayor, I would have hoped to have seen some evidence of your good intentions on the line that I use, which is the District Line but unfortunately, apart from an announcement one morning that instead of the usual delays there were now going to be intervals on the London Underground, that is as much as I have seen. The trouble we have on the District Line now is graffiti internally in the trains. You have talked about trains painted with graffiti, trying to get underneath that, but in fact the graffiti is now internal and it is frankly disgusting...

• Question by: Valerie Shawcross
• Meeting date: 17 September 2003

Are you going to be setting performance targets in this area for TfL and what are they?

• Question by: Valerie Shawcross
• Meeting date: 17 September 2003

I think, Ken, one of the things we have experienced in the boroughs is actually you can do it faster than that by arrangement and there is a sense in which TfL could learn from the experiences of some of the better-practice boroughs. Indeed, I think there are lots of areas where there are now partnerships between boroughs and the utilities, for example, to assist with clean up. Do you not think that TfL should try and join in local arrangements and partnership arrangements for this kind of environmental cleansing possible? Can I just say that I know this is...

• Question by: Valerie Shawcross
• Meeting date: 17 September 2003

Yes, Mayor. We have talked this morning about the importance to people of feeling that their stations are clean and safe, we talked about the overground stations, and we talked about the wider environment in and around stations. As you know, we very much support the Capital Standard programme of the GLA to bring London boroughs up to a good minimum standard of environmental cleanliness and graffiti removal et cetera. It is obviously very important that TfL sets a good standard and does not let London down in this regard. Have you set environmental performance standards for TfL and if...

• Question by: Graham Tope
• Meeting date: 17 September 2003

Do you know yet if TfL will be represented on the new British Transport Police Authority?

• Question by: Toby Harris
• Meeting date: 17 September 2003

That is very impressive in terms of the lists of arrests and the action that has been taken. Is there yet any data on the improved security and feelings of security of both bus passengers and bus staff as a result of the work of the TOCU?

• Question by: Jennette Arnold OBE
• Meeting date: 17 September 2003

Can I carry on the point that Toby has raised with police presence on the Underground? What consideration is being given to recruitment and employment of police Community Support Officers (CSO), given that we know that they have been well-received and that it seems to us, certainly in the Labour group, that this sort of policing resource that would go down very well, especially on routes within our Inner London community. Why I say that is if you look at the recruitment from within the Inner London boroughs in terms of ethnicity and gender to this new role of police...

• Question by: Toby Harris
• Meeting date: 17 September 2003

Could I ask you about the progress made in increasing uniformed police presence on the Underground?

• Question by: Toby Harris
• Meeting date: 17 September 2003

Can you also tell us whether there should be a target or some form of measure as to how quickly the TOCU responds to an incident in a bus lane or on a London bus?