• Question by: John Biggs
• Meeting date: 15 March 2006

Not that often.

• Question by: Angie Bray
• Meeting date: 15 March 2006

How long will it take before residents can get some rest from all this? Secondly, will you be looking at this report done by Westminster's Community Protection Department because that clearly demonstrates there is a really serious problem outside the legal envelope?

• Question by: John Biggs
• Meeting date: 15 March 2006

Yes, it is relative. There has been a recurrent problem down the years with a perceived lack of transparency at TfL, a slowness in responding and a defensive culture. Are you going to have a different approach to this? Maybe it was the Central Intelligence Agency (CIA) tinge on Bob [Kiley]'s leadership. Are you going to have a different approach to this with your leadership of TfL and are you prepared to give some sort of undertaking to us about the bright new dawn of openness under your leadership at TfL?

• Question by: John Biggs
• Meeting date: 15 March 2006

Including me actually.

• Question by: John Biggs
• Meeting date: 15 March 2006

Bob Kiley used to come here and virtually hold his head in his hands with his despair at getting Crossrail off the ground. What are you going to bring that is different that will deliver that?

• Question by: Brian Coleman
• Meeting date: 15 March 2006

Do you mean you did it for nothing?

• Question by: John Biggs
• Meeting date: 15 March 2006

That is promising then. Finally, there is the tricky question of transparency. Members of the public might not be too bothered about this, but certainly our job is to try to hold TfL to account as Assembly Members, and as Labour Members we might be viewed as relatively more friendly to you than other Members.

• Question by: Bob Neill
• Meeting date: 15 March 2006

If it were just businesses I think you would have a perfectly valid point. I suspect that many of us will have had similar experience of our constituents who feel that TfL, despite the endeavours that have been made and despite some progress, of course, is still a desperately unresponsive bureaucracy. Do you agree that it is important that the Commissioner sets a tone for being very reasonable in their dealings with public representatives? Consequently, can I assume that we will not get into another situation of an unseemly spat between yourself and a London MP like Kate Hoey, who...

• Question by: Roger Evans
• Meeting date: 15 March 2006

You said earlier on that you were younger than Bob Kiley and had a sunnier outlook, which I suspect we could all say. How else would you hope to improve on Bob Kiley's performance as Commissioner?

• Question by: Joanne McCartney
• Meeting date: 15 March 2006

I do not think that you consulting widely is necessarily or at all supplanting local democracy, but it would certainly have been helpful to me to know that you were not consulting those local stakeholders who you have consulted on other changes to routes, for example. I just make the point that if you are not going to consult widely with all stakeholders, such as residents' groups, perhaps that should be clearly spelt out in letters that go to the people that are consulted.